This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Feb 12, 2020 7 views
PKR. 35,000 - 45,000/Month
- Respond to Customer’s requests raised via email
- Logging Tickets on Ticketing System, Updating Ticketing System with the latest on all tickets, following internal SOPs based on Industrial Standards.
- Handling basic Tickets as per In house Applications/Systems basic understanding
- Escalating Tickets to relevant teams at 2nd Line
- Follow up on Opened Tickets Internally as per SLAs till resolution
- Updating Customers with progress as per SLAs
- Tickets Reports and Analysis on Daily, Weekly and Monthly basis
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Mar 14, 2020
Posting Date:
Feb 12, 2020
CDZR Services Limited
Services · 11-50 employees - Islamabad, Rawalpindi
pCDZR Services Limited/p
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
I found a job on Rozee!
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ali Aziz
CEO
Shopistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
