Recovery Officer Required

Chemical Kinetics is seeking a diligent and detail-oriented Recovery Officer to join our team. The ideal candidate will possess strong communication skills and proficiency in Excel and Word to manage recovery tasks efficiently. This role focuses on tracking and managing the recovery of outstanding payments, maintaining accurate documentation, and reporting progress to ensure financial stability. The Recovery Officer plays a critical role in liaising with clients to resolve payment issues and contributing to the company's overall financial health. The successful candidate will have at least 2 years of relevant experience and demonstrate the ability to handle recovery responsibilities independently. This position does not involve managing a team but requires excellent organizational skills, attention to detail, and a proactive attitude to effectively follow up on recovery cases. The role requires consistent documentation, reporting, and communication with internal departments and clients to facilitate timely payments and reduce outstanding dues.
Responsibilities

Monitor and manage the recovery of outstanding payments in a timely and systematic manner.
Maintain accurate records and documentation of all recovery activities using Excel and Word.
Communicate effectively with clients to address and resolve payment issues.
Prepare detailed reports and summaries on recovery status for internal review and management.
Coordinate with internal departments to ensure smooth recovery processes and information flow.
Analyze recovery trends and provide feedback to identify opportunities for process improvement.
Ensure compliance with company policies and regulatory requirements regarding recovery procedures.
Keep up-to-date with recovery techniques and tools to enhance efficiency.
Handle queries and concerns related to recovery with professionalism and empathy.
Maintain confidentiality and integrity of sensitive financial information.