Collection/Recovery Specialist

We are seeking a motivated and goal-oriented individual to join our team in a client-facing role focused on managing outstanding payments and maintaining strong customer relationships. This position requires excellent communication and negotiation skills, a professional attitude, and the ability to work efficiently in a fast-paced environment. Fresh graduates with a willingness to learn and grow are encouraged to apply, as this role offers valuable experience and career development opportunities.

Key Responsibilities
- Communicate effectively with clients regarding outstanding payments.
- Follow up on overdue accounts through phone calls and emails.
- Negotiate payment arrangements in a professional and courteous manner.
- Maintain accurate and up-to-date records of all customer interactions.
- Resolve customer concerns and payment-related issues promptly.
- Consistently achieve individual and team collection targets.

Required Qualifications
- Fluency in English or Arabic is essential.
- Strong communication and negotiation skills.
- Excellent problem-solving abilities.
- Hard-working, self-motivated, and goal-oriented mindset.
- Professional attitude with a strong work ethic.
- Ability to thrive in a fast-paced work environment.
- Basic computer skills, including proficiency in MS Office.
- Fresh graduates are welcome to apply.

Preferred Qualifications and Benefits
- Experience with Customer Relationship Management (CRM) software is a plus.
- Competitive salary package.
- Attractive performance-based incentives and bonuses.
- Access to professional training and development programs.
- Opportunities for career growth within the organization.
- Friendly and supportive work environment.

If you are confident, possess strong communication skills, and have the drive to succeed, this role offers an excellent platform to build your career and contribute to a dynamic team.