Customer Service Officer

Zameen.com, Pakistan’s largest online real estate portal, is seeking a passionate and motivated individual for the position of Customer Service Officer Sales. This role involves engaging directly with clients to understand their property needs, providing detailed demonstrations, conducting site visits, and ensuring successful closure of sales. As a representative of Zameen.com, the candidate will play a crucial role in delivering a seamless and positive customer experience, helping connect buyers and sellers both locally and internationally.

Key Responsibilities
- Understand and assess client requirements thoroughly to provide tailored property solutions.
- Conduct property demonstrations and site visits to showcase relevant units effectively.
- Follow up regularly with clients to track any changes in their preferences or requirements.
- Maintain strong and lasting relationships with clients to foster trust and repeat business.
- Act as the face of Zameen.com, ensuring every customer interaction reflects the company’s commitment to excellence and customer satisfaction.

Required Qualifications
- Bachelor’s degree or equivalent practical experience.
- A passion for sales with a strong focus on delivering excellent customer service.
- 1-2 years of sales experience; however, fresh graduates with enthusiasm and commitment are encouraged to apply.
- Excellent communication skills, both verbal and written, to engage effectively with clients.

Preferred Qualifications and Benefits
- Opportunity to work within a highly professional and dynamic team that follows industry best practices.
- Significant potential for personal and professional growth, with a focus on developing future leaders within the organization.
- Exposure to both local and international markets through partnerships and ventures associated with Zameen.com.

Zameen.com was founded in 2012 and has since grown through multiple rounds of investment, totaling $29 million, positioning itself as a market leader in Pakistan’s real estate sector. Joining the team offers a chance to be part of a fast-growing company that values innovation, customer focus, and career development.