Posted 3 days ago 47 views Report Job
Responsibilities
- Respond to customer queries by phone, WhatsApp, chat and email
- Handle comments, messages and reviews on Facebook, Instagram and TikTok; keep response times low
- Resolve complaints, log tickets and follow up to closure
- Maintain accurate records in the CRM and report daily
- Meet response-time and quality targets
- Excellent spoken and written English and Urdu
- Hands-on experience managing social media pages/inboxes (Meta Business Suite preferred)
- Basic computer skills; prior call-centre/CSR experience preferred
- Willing to work in shifts
Skills
Job Details
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 65 Years
Career Level:
Mid-Level
Maximum Experience:
5 Years
Apply Before:
Oct 28, 2026
Posting Date:
Oct 22, 2026
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