Please turn on your javascript Branch Manager Customer Service Job, Lahore, Jhelum, Sahiwal, Dawlance Group of Companies - ROZEE.PK

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Job Description

  • Manage all after sale service complaints and resolve them as per the standard timeline
  • Visit dealer on regular basis and ensure that all the dealer related problems are being solved timely
  • Maintain good relations with customers and provide them satisfactory services within policy framework
  • Identify new potential business areas and increase revenue
  • Increase of part sales and expansion of part dealers network in the region
  • Maintain proper inventory of parts for smooth operation of branch
  • Manage customer feedback system by calling up sample groups
  • Develop and train staff and contract workshops for better productivity and future challenges


The candidate should possess a very good understanding of the Servicing Industry with focus on Customer Service, Quality, Planning, etc. candidate should also posses a dynamic and teamwork approach along with selling skills.

Job Details

Functional Area:
Total Positions:
3 Posts
After Sales Service
Job Location:
30 - 45 Years
Minimum Education:
Degree Title:
BE degree will be an added advantage + MBA
Career Level:
Minimum Experience:
Doesn't Matter
Apply Before:
May 31, 2011
Posting Date:
Apr 05, 2011
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Dawlance Group of Companies

Consumer Durables -

Dawlance is the no.1 home appliances brand of Pakistan. We started our operation in 1980 with the production of refrigerators.Today we are the proud manufacturers of Refrigerators, Washing Machines, Vertical & Chest Freezers, Split AC & Microwave Ovens, have 3 production facilities, have the largest ...Read More

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