Director – Program Delivery

Pakistan Digital Authority is seeking an experienced Director – Program Delivery to lead the execution of complex digital transformation initiatives in Islamabad. This role is pivotal in driving the successful implementation, adoption, and measurable impact of technology-enabled solutions across government institutions, businesses, and citizens. The ideal candidate will have a strong background in delivering large-scale digital programs, preferably within the public sector, and possess excellent skills in program governance, stakeholder management, and sectoral knowledge.

Key Responsibilities
Lead the end-to-end delivery of major digital transformation programs, managing all phases from initial mobilization through solution deployment, adoption, and operational handover. Translate national digital priorities and sector strategies into actionable programs with clear milestones, deliverables, and measurable outcomes. Oversee the development and delivery of digital platforms, integrated government services, workflow automation, interoperability solutions, and other technology initiatives. Collaborate closely with PDA’s technical, product, architecture, DPI, and sector teams to ensure alignment with business requirements and technical standards. Manage cross-functional delivery involving government ministries, departments, technology partners, vendors, and implementation teams. Provide leadership across priority sectors such as health, education, agriculture, housing, and finance. Establish robust program delivery plans, governance frameworks, resource allocation, budgets, performance metrics, and escalation protocols. Identify and mitigate program risks, manage interdependencies, and resolve delivery constraints in a timely manner. Oversee vendor and partner performance to ensure quality, contractual compliance, and delivery milestones are met. Engage senior stakeholders, including government leadership and sector authorities, to secure decisions and maintain program momentum. Monitor solution readiness, testing, deployment, change management, user adoption, and transition to sustainable operations. Deliver executive-level reporting, assurance, and evidence-based recommendations to PDA leadership.

Required Qualifications
A bachelor’s degree in Computer Science, Information Technology, Engineering, Project/Program Management, Business Administration, or a related field is required. Professional certifications such as PMP, PRINCE2, MSP, PgMP, or equivalent in program/project management are preferred. Additional qualifications in digital transformation, technology management, or public administration are advantageous.

Experience
Candidates should have 12 to 15 years of relevant experience with significant leadership responsibility for complex digital or technology-enabled program delivery. A proven track record of successfully delivering digital solutions through implementation, deployment, and operational adoption is essential. Experience in government digital transformation programs, public digital services, or large-scale technology modernization initiatives is highly desirable. Familiarity with priority sectors such as health, education, agriculture, finance, or other public service domains is important. Experience managing multiple delivery partners, cross-functional teams, complex dependencies, and senior government stakeholders is required.

Skills and Competencies
Strong understanding of digital solution delivery lifecycles, including requirements gathering, architecture dependencies, integration, testing, deployment, and adoption. Advanced program and project management skills encompassing delivery planning, financial oversight, risk management, resource allocation, and governance. Ability to translate sector requirements and policy objectives into practical, technology-enabled delivery programs. Excellent leadership, negotiation, decision-making, and stakeholder engagement capabilities. Proficiency in Agile, Waterfall, and hybrid delivery methodologies. Aptitude for resolving complex delivery challenges across organizational and institutional boundaries. Superior executive communication, reporting, and presentation skills. Commitment to high standards of integrity, accountability, ownership, and results orientation.

Applications are invited within 15 days from the publication date, though submissions will be accepted until the position is filled. Interested candidates are encouraged to review the detailed job listing on the Pakistan Digital Authority’s careers page by referencing job code PDA-J179.