Assistant Manager- Claims Operations

EFU Life Assurance Ltd. is seeking a dedicated Assistant Manager for Claims Operations with a strong foundation in life insurance claims processing and regulatory compliance. This role focuses on ensuring the efficient handling of insurance claims, maintaining adherence to industry standards, and leveraging data analytics to support decision-making. The ideal candidate possesses comprehensive knowledge of insurance claims management, coupled with the ability to analyze data and generate meaningful reports using tools such as Microsoft Power BI. This position requires a Bachelor of Dental Surgery (BDS) degree and at least three years of relevant experience in the insurance domain. The Assistant Manager will play a critical role in monitoring claims processing workflows and driving improvements through detailed MIS reporting and dashboard development. This role does not involve team management but requires effective collaboration skills to work with different departments to enhance claims operations. The position demands sharp analytical abilities and excellent communication skills to present trends and performance insights clearly to stakeholders within EFU Life Assurance Ltd.
Responsibilities

Oversee day-to-day life insurance claims processing to ensure accuracy, compliance, and timely settlement according to regulatory requirements.
Conduct thorough analysis of claims data to identify trends, discrepancies, and opportunities for process optimization within claims operations.
Develop, maintain, and present MIS reports and dashboards highlighting key performance indicators related to claims processing.
Utilize Microsoft Power BI to create insightful visual analytics and reports that support data-driven decision-making in claims management.
Collaborate with regulatory and compliance teams to stay current with changes in insurance legislation affecting claims procedures.
Coordinate with multiple departments to streamline claims workflows and resolve operational challenges efficiently.
Ensure proper documentation and audit readiness for all insurance claims processed under the purview.
Support continuous improvement initiatives by recommending and implementing best practices in claims operations and data reporting.
Communicate findings and recommendations effectively to senior management and relevant stakeholders.
Maintain up-to-date knowledge of industry trends and emerging tools that may enhance claims processing and analytics capabilities.

Skills

Insurance Claims Knowledge Claims Management Insurance administration Claims Processing MIS Reporting Microsoft Power BI Communication Skills Regulatory Compliance Data Analysis Dashboard Development

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Experience:

3 Years

Apply Before:

Nov 24, 2026

Posting Date:

Oct 23, 2026

EFU Life Assurance Ltd.

· More than 5000 employees - Karachi

pWith 8000 people spread across 320+ branches, EFU Life is the largest private sector life insurance company in Pakistan. Today, our policy holders look to us to protect their loved ones and we’re proud to be the trusted protector of Pakistanis everywhere and their financial futures./ppWe have nurtured a large and diversified talent within the organization. We’re proud to have cultivated smart hardworking teams driving our growth, helping us to innovate again and again in marketing, technology innovation, operations, HR or in product or channel development./ppWe welcome smart, motivated, people of all ages and backgrounds, willing to make EFU Life their home and become the future drivers of yours and our success/ppCome, join the family!/p