Posted Dec 11, 2017 16 views
We require Customer Support Executive (Call Centre) for our company.
- You will be responsible to provide customer support services through inbound calls
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Provide quality Customer Service through live chat.
- Takes orders by obtaining and verifying information.
- Determines eligibility by comparing client information to requirements.
- prepare and send proposals to clients based on their requirements.
Suitable Profile for This Position:
- Must have experience in handling international clients via telephone, email and live chat.
- Must be available to work in evening & night shifts.
Other Skills:
- Customer Relationship Management
- Verbal Communication
- Neutral or non-inflicted American accent
- Excellent Verbal Communication Skills
Team Management
Customer Service Management, Customer-focused Service, Call Center Administration, Call Center Development, Contact Center Operations, World Class Customer Service, Commitment to Customer Service
Job Details
ePlanet Communications (Pvt) Ltd
ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.
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