Job Description:

-         Designing and developing in-house course content, NHT/PST manual and SOP.

-         Developed training policies that establish guidelines for all training functions.

-         Devise individual learning plans

-         Manage the delivery of training and development programs

-         Evaluate training and development programs

-         Amend and revise programs as necessary, in order to adapt to changes occurring in the work environment

-         Research new technologies and methodologies in workplace learning and present this research.

-         Trained new hires to perform cross-training exercises with experienced workers.

-         Making soft skills and product related presentation based upon the requirements.

-         Assist with development of course schedules, training calendars, and coordination of course presentations.

-         Designed training modules and developed effective induction programs/open house sessions for employees' development.

Requirements:

-         Call Center Experienced

-         Call Center T&D Experienced

-         Age: 32 or less

-         Graduate

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
BPO
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Apr 20, 2019
Posting Date:
Mar 19, 2019

ePlanet Communications (Pvt) Ltd

Information Technology · 301-600 employees - Karachi

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.

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