Posted Apr 01, 2021 8 views
Disclaimer: Please do not apply for this position unless you have absolute command of the English Language.
The Role
- Based in the Faisalabad (Pakistan) Office, the Customer Support Specialist will be providing technical assistance to clients with an emphasis on timely resolutions and quality customer service.
Main Focus
- Excellent communication skills Fluently able to speak English Keen to learn new technologies Problem solve rUnderstanding of CCTV/IP camera understanding of Networking Concepts (DNS, DDNS, TCP/IP, VPN)
- Candidates who have a firm grasp of the English language (preferably holding an MA in English) and are tech-savvy (able to learn quickly) can also apply as training will be provided.
The Individual
- Excellent written/verbal communication skills Excellent technical communication skills Ambitious to succeed Ambitious to learn new things Able to work independently and as a Team-player
Training
- On the job training will be provided along with access to online training material to help you gain in-demand skills so you can grow as you go with multiple learning tracks such as NETWORK+, LINUX+, CCNA, CRM, and more.
Competitive Salary
- Employment type: Full-timeJob function: Customer Support Specialist (Native English)Shift Timings: 1st Shift (3 am -12 pm PK time) to overlap with Australian Business hours Industries: Information Technology and Services, Construction, Time-Lapse and Project Management Cameras
The Company
Evercam was founded in 2010 to unleash the positive power of cameras for the construction industry. Founded by serial entrepreneurs Marco Herbst & Vinnie Quinn the company leads the way not just in time-lapse photography but in advanced camera integrations. We’re a 70 person global team with an HQ in Dublin, Ireland, and have expanded into the UK with an office in London.The company is doubling our key metrics year-on-year and are driving a ‘technological revolution’ within the industry using AI (Artificial Intelligence) to help the UK’s largest construction companies manage and market their projects more effectively.Our advanced time-lapse & video project management software has several strong advantages over competitors which have led to a high-growth period within the last two years and we want to move fast to solidify our position with the leading construction companies in the UK and globally.
We are constantly expanding and have a need to support our growing client base around the world and this is where your role comes in.
Skills
Job Details
Evercam is an established software development company with offices in Pakistan (Faisalabad) and Ireland. We specializes in intelligent CCTV installations which use the latest IP-based technology to bring your video and data together. We make it simple to control, manage and interact with IP CCTV cameras through a developer friendly RESTful API. Our core expertise are based on a range of products in the visual security business related to IP-CCTV cameras installation, management, video and imagery recording, live streaming. At the same time we have a range of applications being developed for different platforms (Web, iOS, Android, etc.) and using different languages and technologies (Java, .Net, Ruby, Python, Node.js, etc.). Evercam.io has published a well-documented RESTful API to streamline all in-house and 3rd party application development. We are always looking for great guys having exceptional skills as software/web developer, technical support and network/system administrator. If you possess such any skills just apply for any of our relevant job postings.
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