Executive Secretary, chief Manager Operations, manager Customer Services
Halmore Properties
Lahore , Pakistan
Posted 6 days ago 45 views
Halmore Properties is seeking a dedicated professional for a full-time, on-site role based in Lahore that combines executive secretarial duties, operational management, and customer service oversight. This position supports senior leadership by managing schedules, preparing correspondence and reports, organizing meetings, and maintaining accurate records. Additionally, the role involves supervising daily operations, coordinating with internal teams, monitoring performance, and assisting in the implementation of policies to ensure efficient property management. The individual will also handle customer service functions, addressing inquiries and complaints promptly while fostering strong relationships with residents, tenants, and stakeholders. Collaboration with management to enhance service quality, streamline processes, and support strategic initiatives is a key aspect of this role.
Key Responsibilities
- Provide executive administrative support including calendar management, travel arrangements, report drafting, and handling confidential information.
- Prepare and organize company secretarial documentation such as meeting coordination, minutes preparation, and compliance records.
- Oversee daily operational activities, ensuring smooth coordination between departments and adherence to company policies.
- Monitor team performance and assist in implementing procedures to optimize property management efficiency.
- Manage customer service operations by responding to inquiries, resolving complaints, and maintaining a customer-centric approach.
- Maintain accurate records and documentation related to administrative and operational functions.
- Collaborate closely with senior management to improve service delivery and support organizational goals.
Required Qualifications
- Strong clerical skills including document preparation, filing, record-keeping, and office organization.
- Effective written and verbal communication skills with the ability to engage professionally with diverse stakeholders.
- Experience in company secretarial tasks such as meeting coordination, minute-taking, and compliance documentation.
- Proficiency in executive administrative assistance including calendar and travel management.
- Customer service skills with the ability to manage inquiries and resolve issues efficiently.
- Solid organizational, problem-solving, and multitasking abilities with keen attention to detail.
- Proficiency in office software applications such as word processing, spreadsheets, email, and presentation tools.
- Bachelor’s degree in business administration, management, or a related field preferred, or equivalent professional experience.
Preferred Qualifications and Benefits
- Experience in property management, hospitality, or real estate operations is advantageous.
- Opportunity to join a growing organization committed to service excellence, reliability, and customer satisfaction.
- Work within a professional environment focused on delivering high standards in hospitality, luxury, and accessibility.
This role offers a unique blend of administrative, operational, and customer service responsibilities, ideal for candidates seeking to contribute to a dynamic property management company dedicated to quality and long-term success.
Skills
Job Details
Halmore Properties
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