Alibaba Account Manager / B2B E-commerce Executive

FifoSports is seeking a proactive and results-driven Alibaba Account Manager / B2B E-commerce Executive to join our dynamic team. This role focuses on managing and expanding our presence on Alibabas platform by driving B2B sales and fostering strong customer relationships. The ideal candidate has at least two years of experience in account management and B2B sales, with a deep understanding of e-commerce strategies and market research techniques. This position does not involve managing a team but requires strong independent work and collaboration with cross-functional departments to achieve business goals. In this role, you will be responsible for maximizing sales opportunities by leveraging data analytics and market insights. You will nurture existing accounts while identifying new business prospects, using your skills in customer relationship management to deliver an outstanding client experience. Your ability to implement effective B2B sales strategies and analyze performance metrics will be essential for driving revenue growth on the Alibaba platform and beyond.
Responsibilities

Manage and develop key accounts on the Alibaba platform to maximize sales and customer satisfaction.
Conduct thorough market research to identify trends, customer needs, and competitive landscape insights.
Develop and execute B2B sales strategies tailored to the Alibaba marketplace and overall company objectives.
Maintain strong relationships with clients by providing excellent customer service and resolving any issues promptly.
Utilize data analytics tools to monitor account performance and identify opportunities for growth.
Collaborate with internal teams such as marketing, logistics, and product development to ensure seamless service delivery.
Prepare sales forecasts, reports, and presentations to communicate progress and results to management.
Identify potential clients and generate new business leads through targeted outreach and networking.
Stay updated on industry developments and Alibaba platform features to effectively leverage new tools and opportunities.
Manage order processing and follow up to ensure timely delivery and client satisfaction.