•Assigns tasks to employees on shift.
•Calls in replacements in the event of an employee call-in or no-show.
•Addresses and resolves customer inquiries and complaints.
•Cleans and organizes work area (e.g. retail space, restaurant, bar, etc.) as needed.
•Engages with customers to ensure they are satisfied with service and products offered.
•Promotes specials, sales, and new products or services when relevant.
•Orders supplies and products when stock runs low.
•Manages cash intake, counting out registers at regular intervals and tabulating profit at the end of the shift.