Human Resources Business Partner

Get Licensed is a technology-driven company dedicated to helping individuals get trained, licensed, and employed efficiently across multiple sectors. Having supported over 400,000 people and earning a consistent 5-star Trustpilot rating from more than 32,000 reviews, we are rapidly expanding our presence in the UK. Since 2020, our business has tripled in size, and we have ambitious plans to scale further, enhance our product offerings, and maintain profitable growth with a clear strategic roadmap.

Key Responsibilities

- Maintain organized and compliant HR operations by managing employee records, contracts, policies, attendance, leave, and documentation in line with Pakistan labour laws.
- Lead end-to-end recruitment processes, partnering with hiring managers to define roles, source candidates, coordinate interviews, and ensure a positive candidate experience.
- Oversee onboarding activities including pre-boarding, induction, and regular check-ins at 30, 60, and 90 days to integrate new hires effectively.
- Drive performance management by coordinating quarterly and annual reviews, assisting managers in setting meaningful KPIs, and supporting feedback and performance improvement plans.
- Foster company culture and employee engagement by embedding company values into daily practices, promoting accountability and collaboration, and managing recognition programs and engagement initiatives.
- Identify opportunities to automate HR processes using AI tools such as Claude, ChatGPT, and Manus to streamline onboarding, recruitment administration, employee queries, reporting, and performance follow-ups.
- Handle employee relations sensitively, supporting managers through difficult conversations and ensuring fair application of policies.
- Collaborate with Finance to coordinate payroll inputs, manage OPD claims, health insurance queries, renewals, and vendor relationships.
- Utilize HR data to monitor recruitment, turnover, retention, attendance, and performance trends, providing actionable insights.
- Develop learning and wellbeing programs by identifying skill gaps and employee needs, coordinating relevant training and wellness activities.

Required Qualifications

- 5 to 7 years of comprehensive HR experience, including HR operations, recruitment, performance management, and employee engagement.
- Bachelor’s or master’s degree in Human Resources, Business Administration, or a related field.
- A tech-first mindset with strong familiarity and hands-on experience using AI tools such as Claude, ChatGPT, Manus, or Grok to build practical workflows and improve HR processes.
- Proficiency with HRIS platforms for maintaining records, analyzing data, and enhancing HR functions.
- Proven ability to take ownership of HR processes, work directly with managers to resolve issues, and deliver improvements.
- Strong knowledge of Pakistan employment laws, HR documentation, and employee lifecycle management.
- Experience supporting performance reviews, KPIs, and performance improvement plans.
- Demonstrated success in driving culture and employee engagement initiatives.
- Excellent communication skills with the ability to handle sensitive matters professionally.
- Self-motivated with strong prioritization skills and the ability to manage competing demands independently.

Preferred Qualifications and Benefits

- Degree from a leading business school and robust practical HR experience.
- Experience working in fast-paced, technology-enabled environments or with UK-based teams.
- Exposure to HRIS implementation, no-code automation, or process improvement projects.
- Experience coordinating learning and development, management training, or employee wellbeing programs.
- Practical knowledge of managing health insurance, OPD benefits, and vendor relationships.

We offer competitive compensation, private medical insurance, paid annual leave, and opportunities for professional growth within People & Culture. You will gain hands-on experience with HR technology, people analytics, and process improvement projects while contributing to employee learning, engagement, and overall experience. Our collaborative team values ownership, welcomes ideas, and recognizes contributions.

If you are ready to combine your HR expertise with a digital-first approach and help shape the future of People & Culture at Get Licensed, we encourage you to apply. Please include a brief example of an AI tool or workflow you have developed, outlining the problem addressed, your solution, and the outcome.