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Job Description

1.      Functions & Responsibilities (duties to be performed by this position):

Application Setup:

·         To collect client data / pre requisite information in order to establish application setups.  

·         To prepare the application set ups using front end i.e. hierarchy, process movement and other module wise set ups in order to elicit and do Evaluation of data (made available by the client) according to application set up.

Client Coordination:

·         To communicate and coordinate sessions of client and technical resources in order to translate client requirements for technical teams.

·         To communicate with client / end user concerns / feedback in order to update teams accordingly.

·         To participate in requirement elicitation process in order to identify and highlight the high priority needs of the clients.


·         To ensure that implementation of project/product is  going according to plan at client site in order to supervise the implementation of product by showing physical presence 

·         To support the client by giving hands on training during all stages of soft Launch, parallel run and Go live in order to ensure requirements offset.


·         To prepare training programs as per the training needs to customer/end user conduct and monitor the training at the application administration and user level in order to have hands-on experience with product and to provide accurate implementation feedback.

Solution Verification:

·         To verify solution of the project / product based on defined scope and participate in development demo in order to keep the update of newly developed features of the product.


To prioritize the issues, bug for fixation, and verify the fixed bugs and issues in the application in order to aid successful closing and ensure the application deployment to be bug free.

Departmental Coordination:

To coordinate with other technical departments in order to deliver the best possible products as per client requirements.

2. Required Skills and Knowledge Areas:

(Mid-Level Understanding for the following areas):

·         Health Care.

·         Application Hardware.

·         Conducting the End-User Trainings.

·         SDLC.

·         Technical Documentation.

·         Change Management.

·         Specifications (Product Software Hardware).

·         General Languages and Application Development Tools.

·         Databases / RDBMS.

·         Project Management milestones.

·         Excellent verbal and writing communication skills.

·         Energy, motivation, enthusiasm and integrity.

·         Time Management Skills.

·         Analytical Skills.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Managed Services/Unix
Job Location:
No Preference
Minimum Education:
Degree Title:
Bachelors in Computer Sciences or related field
Career Level:
Experienced Professional
Minimum Experience:
2 Years (2 years of total job experience with experience in Healthcare / IT Technologies)
Apply Before:
May 10, 2019
Posting Date:
Apr 10, 2019
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Interactive Group of Companies

Information Technology · 601-1000 employees - Karachi

Harnessing the synergies of over Seven hundred team members whilst maintaining an international presence, Interactive has actively led Pakistan's Telecommunications and Information Technology industries for a quarter of a century. We have proudly served a prestigious portfolio of clientèle, s ...Read More

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