Manager – Customer Experience & Resolutions
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2 Years
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First Shift (Day)
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Data Analysis
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Process Improvement
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Stakeholder Management
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Issue Resolution
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Service level Agreements (SLA)
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Escalation Handling
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Customer Service Management
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Ai Tools
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Communication
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Leadership
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Customer Satisfaction (CSAT)
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customer experience operations
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Automation
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Power BI or Tableau
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Dashboard/report generation
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First Response Time (FRT)
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Self-service tools
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Zendesk or CRM platforms
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Entry Level
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Business Development
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EC-Council International
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Manager – Customer Experience & Resolutions

EC-Council International, Hyderabad, Pakistan
EC-Council, the world’s largest cybersecurity technical certification body operating in over 170 countries, is seeking a Manager for Custome..
Sep 09, 2026 2 Years
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