Junior Closer (SVC)

Prime BPO & Telecommunications (Headquarters)

Rawalpindi , Pakistan

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Posted 3 hours ago 3 views Report Job

PKR. 100,000 - 100,000/Month

PRIME BPO is looking for a detail-oriented and confident Junior Closer (SVC) to join their growing team in Rawalpindi. This full-time, on-site role operates on a night shift schedule and welcomes candidates with prior BPO experience as well as fresh graduates who have excellent communication skills and a strong desire to develop a career in the BPO industry. The position offers a competitive salary with uncapped performance-based bonuses and provides a professional environment focused on growth and development.

Key Responsibilities
- Verify sales completed by closers on the MedAlert/Final Expense campaign to ensure accuracy and compliance with company standards.
- Professionally confirm client information along with device and service details.
- Ensure all required documentation and call recordings meet quality and compliance standards.
- Identify any discrepancies or irregularities and escalate issues appropriately.
- Maintain accurate and up-to-date records of all verified sales.
- Collaborate closely with sales and quality assurance teams to support smooth operations.
- Adhere strictly to company compliance policies and procedures.
- Achieve daily and weekly verification targets consistently.
- Be available to work overtime or attend additional training sessions when necessary, especially if performance targets are not met.

Required Qualifications
- At least 1 year of BPO experience as a Verifier on any campaign is preferred but fresh graduates with strong communication skills are also encouraged to apply.
- Excellent command of English with strong verbal communication and active listening skills.
- High attention to detail with the ability to spot inconsistencies and errors.
- Professional demeanor and effective customer handling capabilities.
- Basic computer skills and familiarity with CRM systems.
- Willingness and ability to work night shifts.
- Regular students are not eligible to apply for this position.

Preferred Qualifications and Benefits
- Attractive uncapped bonus structure that rewards individual performance.
- Supportive management and a structured, growth-oriented work environment.
- Opportunity to build a sustainable long-term career in the BPO sector.
- Complimentary meals, coffee, and tea provided on-site.
- Training allowance to enhance professional skills.
- Paid annual leave ranging from 12 to 16 days.
- Medical benefits and EOBI coverage included.
- Access to gym and salon memberships as part of the benefits package.
- Leave encashment policy available.

Walk-in interviews are encouraged and held Monday through Friday from 6:00 PM to 12:00 AM at PRIME BPO’s office on the 4th Floor, Rania Mall, Bank Road, Saddar, Rawalpindi. Candidates can locate the office by searching “Prime BPO 6” on Google Maps. This is an excellent opportunity for individuals who are confident, detail-focused, and eager to grow within a professional night shift environment to join PRIME BPO as a Junior Closer (SVC).