The Company
KBM Group is an international group of companies offering range of services to Pakistan, UK and other European clients in various sectors such as Accountancy, Consultancy, Education and Training.
We are currently looking for outgoing, enthusiastic and experienced Call Centre Manager to take part in establishing a state of the art call centre in Lahore to generate and manage all KBM Group of companies’ customers, leads and potential sales.
Role/ Responsibilities
The Call Centre Manager will be responsible for leading and ensuring a high performance, first class service is delivered at all times to our clients and customers. Looking after a team who provide inbound and outbound sales calls to potential and existing clients. Assisting HR department to recruit the right talent to expand the sales force.
The successful candidate needs to be passionate, dedicated and a reliable people manager who knows how to get the best out of individuals.
Required Skills
We are looking for someone to hit the ground to work with our existing UK team to push the sale figures with full motivation and enthusiasm.
Previous Team leader/ Manager Skills, ideally within a Call centre environment
This may be a suitable career for you if you have had previous experience working as a Sales Manager, Telesales Manager or Contact Manager.
KBM Group is an international “Group of Companies” offering a range of services to Pakistan, the UK, and other European clients in various sectors such as Accountancy, Consultancy, Education, and Training.