Lead QA Engineer

UserWise is looking for a Lead QA Engineer to join our dynamic Live Operations team supporting a major international publisher. In this hands-on leadership role, you will guide a team of QA engineers, develop and implement testing strategies, and work closely with cross-functional teams to ensure the delivery of high-quality software solutions. The ideal candidate will have a strong technical background, proven leadership abilities, and extensive knowledge of software testing methodologies.

Key Responsibilities

Leadership & Team Management: Lead, mentor, and manage a team of QA engineers, fostering a culture focused on quality and continuous improvement. Assign tasks, prioritize workloads, and manage resources to meet project deadlines. Conduct performance reviews and support the professional growth of team members.

Game Testing: Actively participate in playing and testing games at various development stages to identify bugs, glitches, and other issues. Execute detailed test cases and analyze the outcomes to ensure product quality.

Bug Reporting: Document and report bugs clearly and thoroughly. Collaborate closely with developers to reproduce issues and facilitate timely resolutions.

Test Planning and Design: Develop comprehensive test plans and cases aligned with game requirements. Design and maintain test environments for functional, regression, performance, and other testing types.

Collaboration: Work alongside developers and project managers to understand game features and mechanics. Provide actionable feedback and suggestions for game improvements based on testing results.

Documentation: Maintain detailed records of test procedures, results, and any issues encountered. Ensure all testing activities and progress are well documented and up to date.

Google Play/App Store/Discord Reviews: Monitor store reviews and player feedback on Discord, highlighting critical insights to management for continuous product enhancement.

Analytics/Product Health: Validate design analytics and monitor product health by reviewing crash logs and key performance indicators daily.

Continuous Improvement: Stay current with the latest testing methodologies, tools, and industry trends. Actively participate in QA team meetings to contribute to process improvements.

Required Qualifications

- Bachelor’s degree in Computer Science or a related field.
- Minimum of 7 years’ experience in QA with strong programming skills in Python or Java.
- Proficiency with tools such as Postman, Jira, BrowserStack, and GitHub CI/CD pipelines.
- Experience with A/B testing and analytics validation.
- Strong attention to detail and excellent analytical problem-solving skills.
- Excellent written and verbal communication skills in English.
- Solid understanding of the game development lifecycle and prior experience leading QA teams.

Preferred Qualifications and Benefits

- Opportunity to collaborate with leading international gaming studios including PeopleFun, Halfbrick, and AppLovin.
- Influence QA strategy and lead a high-impact team within the global gaming industry.
- Career advancement and mentorship opportunities in a fast-paced, innovative environment.
- Exposure to cutting-edge LiveOps practices, advanced analytics, and modern QA tools.
- Supportive multinational team culture that values innovation, collaboration, and continuous learning.
- Competitive, tax-free USD salary.
- Private health insurance.
- Paid time off.
- Performance bonuses.
- Annual performance reviews.

Join UserWise and help shape the future of gaming by delivering exceptional quality and player experiences through innovative QA leadership.