Please turn on your javascript Helpdesk Officer - Finance and Accounts Job, Lahore, LUMS-Lahore University of Management Sciences - ROZEE.PK

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Job Description

Position Purpose:

Being the contact person for Finance, HR & Marketing offices; get the requirements fulfilled or to connect the internal/external customers to the relevant person.

Main Responsibilities:

  • Communication: Receiving all inward communications on centralized helpdesk via e-mail, portal, phone, internal memo and postal mail, responding to the communication, coordinating and/or directing to the relevant persons in Finance, HR & Marketing. Greeting and assisting walk-in customers.
  • Management: Understanding the needs and queries of customers and resolving them. Acting as the first point of contact for all queries. Following up with responsible persons within Finance, HR & Marketing regarding timely delivery of solution. Updating status to internal/external clients. Following office workflow to ensure maximum efficiency.
  • Administrative: Controlling usage of common spaces and meeting rooms. Scheduling bookings and appointments. Controlling access to the departments. Supporting teams with administrative tasks.
  • Business hours often extend into the evenings and weekends to accommodate the needs of current workloads and event schedules.

  Skills: 

  • Strong verbal and written communication skills.
  • Pleasant personality.
  • Integrity
  • Customer oriented
  • Team player
  • Basic knowledge in MS Office and Outlook

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Finance & Accounts
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Nov 20, 2017
Posting Date:
Nov 10, 2017
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LUMS-Lahore University of Management Sciences

Education/Training · 301-600 employees - Lahore

One of the largest universities of Pakistan, the Lahore University of Management Sciences (LUMS) is a world class academic institution with a proud history of achievement and ambitious plans for the future. The idea of establishing the university took root in the mind of Syed Babar Ali, Pro Chancell ...Read More

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