Posted May 17, 2019
MachSol Pakistan is looking to hire new resources as "Customer Services Engineer - Level-1" leading to “Enterprise Services & Support Engineer – Level-1 (Microsoft Technologies)”.
Suitable candidates will be ones who are at least Bachelors in Computer Science, with Strong Communication and analytical skills. Microsoft Certification will be a plus.
The Selected candidate will be responsible for:
- Maintaining Day to day support activities (Email, Support Ticket, Live Chat, Phone Calls)
- Conducting Online Trainings & Sales oriented demo
- Maintaining Product Documentation (Blog, KB portal, Other guides)
- Forum/Blog Posting related to assigned fields (Microsoft Technologies)
- Following other tasks assigned by Enterpris Support Manager.
Monetary Terms:
- Stipend During Training/probation: Up to 25K
- Upon Job Confirmation: Up to 40K
- Probation duration: 3 Months
- Annual Salary Raise based on performance after 1 year of job confirmation.
Work Days: Monday – Saturday
- Morning shift: 9:00 AM to 6:00 PM with Lunch break of one hour between 1:00pm to 2:00pm.
- Evening shift: 5:00 PM to 2:00 AM with Dinner break of one hour between 9:00pm to 10:00pm.
- Night Shift: 1:00 AM to 10:00 AM with rest break on one hour between 5:00am to 6:00am (This shift is not in effect for now but might get added if required in future).
-Alternate Saturday will be OFF after 6 Months of Job Confirmation.
-Saturdays will be completely OFF after 18 Months of Job Confirmation.
Skills
Job Details
Machsol Pakistan (Pvt) Ltd
MachSol is a fast growing company and Microsoft Partner with specialization in Business Solution competency. Having offices in Europe, North America and Asia, MachSol is serving hundreds of customers worldwide who rely on its unified business automation products to remain first in delivering innovative technologies to customers
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