•  Manage all administrative tasks related to Shopping mall coordinating with retailers, tenants, suppliers, various internal teams such as operations; leasing, finance and legal
  • Handle all queries and complaints from Tenants when received in the Mall and through customer service.
  • Ensure forwarding the same to the concerned department, including follow up for timely resolution as per established Mall policies and procedures.
  • Handle all tenants requests concerning to NOCs, permits etc., and ensure that it is processed on a timely basis for issuance.
  • Prepare and issue tenant notices, circulars, warning and penalty notice as advised by mall manager.
  • Follow-up on tenant communications till completion
  • Prepare PR / LPOs for various operational requirements and ensure its tracking and follow up with the concerned department for timely procurement.
  • Prepare Lease Agreement for the tenants shops, ATMs, Kiosks, etc in coordination with legal department.
  • Follow up with tenants for timely signature, payments. 
  • Ensure that all signed agreements and payments is received from tenants are filed in a proper manner.
  • Manage all documentation related to mall management and leasing operations 
  • Assist the Senior / Manager Operations in the preparation of the annual Budget for the assigned Centre.
  • Follow up on the budget phasing plan and prepare an update budget phasing follow up sheet for onward submission to the Mall Management on a periodic basis.
  • Ensure that the budget file and related supporting documents are maintained throughout the year in order to facilitate the preparation of annual budget.
  • Ensure finding of the Audit process is implemented within the agreed timeline.
  • Issue on regular basis tenant's circulars, monthly coordinators roster, weekly minutes of operations team meeting, contractors' / tenants fit-out requirements, Municipality packages, approval/non-approval of tenants' requests etc.
  • Provide all necessary data / reports on a periodic basis pertaining to Centre operations to the Senior / Manager Operations for review, resolution of issues and prompt decision making. 
  • Manage office supplies and all other inventory related to mall offices to ensure smooth functioning of the mall operations and management offices
  • Ensure compliance with the company Code of Conduct, Departmental policies and HR Policies and Procedures at all times

Skills

Bachelors degree equivalent. - Minimum 2 - 4 years work

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
Cantt, Sialkot, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 4 Years
Apply Before:
Apr 02, 2018
Posting Date:
Mar 02, 2018

Mall of Sialkot

Real Estate/Property · 51-100 employees - Sialkot

Mall of Sialkot

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