Communication Support Officer (Roster)

Pakistan's Polio Eradication Programme seeks to establish a roster of qualified Communication Support Officers to provide surge capacity for communication, media, advocacy, digital engagement and multimedia production activities on an as-needed basis. Communication Support Officers to provide surge capacity for communication, media, advocacy, digital engagement, and multimedia production at national and sub-national levels.

Key Responsibilities:

Under the supervision of the designated UNICEF Communication Officer, and as assigned through individual work orders, the Communication Support Officer may be required to undertake the following:

1. Content Production

• Capture high-quality photography and videography during field visits, vaccination campaigns, community engagement activities, trainings, and events.
• Produce short-form and long-form videos for digital platforms and advocacy purposes.
• Conduct interviews with frontline workers, community members, caregivers, influencers, and programme personnel.
• Document programme activities in hard-to-reach, emergency-affected, and high-risk areas.

2. Storytelling and Script Development

• Develop storyboards, concepts, and creative treatments for communication products.
• Draft scripts for videos, public service announcements, social media content, and campaign materials.
• Develop human-interest stories, success stories, and field narratives.
• Translate technical programme information into engaging, audience-appropriate content. 

3. Editing and Multimedia Production

• Edit video content for digital, broadcast, and presentation purposes.
• Produce subtitled videos in English and Urdu.
• Develop motion graphics and multimedia content where required.
• Edit photographs and prepare content packages for dissemination.

4. Graphic Design and Digital Content

• Design social media cards, infographics, web graphics, and campaign materials.
• Adapt content for digital platforms, including Facebook, Instagram, YouTube, WhatsApp, and X.
• Support development of visual communication materials aligned with PEI branding guidelines.
• Ensure all products comply with PEI branding, visibility, safeguarding, and communication standards.

5. Digital Engagement Support

• Support influencer engagement activities and digital campaigns.
• Provide content recommendations tailored to platform-specific audiences.
• Package content for rapid dissemination during campaigns and emergency responses.
• Organise and archive communication assets, including photographs, videos, testimonials, and campaign documentation, in accordance with UNICEF information management requirements.

6. Media and Advocacy Support

• Support communication activities related to media engagements, advocacy initiatives, donor visibility, partner engagement events, and high-level visits.
• Prepare visual and multimedia assets for communication products, presentations, reports, and advocacy materials.
• Support rapid content development and dissemination during vaccination campaigns, outbreaks, or emergency communication responses.

Qualification Required:

• Minimum Bachelor’s degree in Communications, Journalism, Mass Communication, Media and Communication Studies, Multimedia Studies, or Public Relations.

Experienced Required:

• Minimum five (5) years of professional experience in communications, journalism, multimedia production, public information, media relations, digital communications, or a related field.
• Demonstrated experience producing communication products for public, media, government, donor, and community audiences.
• Experience supporting public health, development, humanitarian, or social impact programmes is highly desirable.
• Experience working in field settings and documenting programme activities is an asset.
• Willingness and ability to undertake field travel, including to remote, hard-to-reach, emergency-affected, and high-risk locations, when required.

Required Skills:

Candidates should demonstrate proficiency in:

• Photography
• Videography
• Video editing
• Graphic design
• Social media content development
• Digital storytelling
• Scriptwriting
• Human-interest story development
• Interviewing and content gathering
• Multimedia production for digital platforms
• Understanding of principles in media, advocacy, public health, and development communication.
• Strong news and communication judgment
• Ability to translate technical information into audience-centred content
• Understanding of public information and advocacy communications
• Ability to work independently under tight deadlines
• Strong interpersonal and stakeholder engagement skills

Language:

• Fluency in English and Urdu (written and spoken) is required.
• Knowledge of other local languages will be considered an asset.

Location:

• Karachi, Islamabad, Lahore, Peshawar and Quetta
• Candidates may be deployed to support activities throughout Pakistan, including remote and hard-to-reach locations, subject to programme requirements.

Dislcaimer:

• MicroMerger is an equal-opportunity and female-friendly employer. Qualified women are strongly encouraged to apply.
• Selection will be based on merit, qualifications, experience, and job requirements, without discrimination.
• Only eligible and shortlisted candidates will be contacted for tests or interviews.
• Incomplete, inaccurate, or late applications may not be considered.
• Any attempt to influence the recruitment process, including bribery, favouritism, pressure, or personal references, will result in immediate disqualification.
• MicroMerger has zero tolerance for sexual exploitation and abuse, sexual harassment, corruption, fraud, discrimination, and workplace misconduct.
• Positions may be offered on a contract basis and extended according to performance, project needs, and funding availability.
• MicroMerger reserves the right to change the number of positions, close the vacancy early, reject applications, or cancel the recruitment process at any stage.
• By applying, candidates consent to the use of their application information in MicroMerger’s internal recruitment and applicant tracking system.
• Candidates may be required to use their own laptop or other necessary equipment if official devices not available and provided.