TikTok Shop Expert

Obrixa IT Solution is seeking a knowledgeable TikTok Shop Expert with 1 to 2 years of hands-on experience in managing and optimizing TikTok Shop platforms. The ideal candidate will have a strong understanding of TikTok Shop operations, product listings, sales strategies, and customer engagement techniques within the ecommerce space. This role focuses on enhancing the online shop's visibility, improving sales performance, and ensuring a seamless shopping experience for TikTok users. Experience in analyzing shop data to make informed decisions is essential for driving growth and success in this position. The TikTok Shop Expert will work closely with internal marketing teams to implement effective campaign strategies and optimize product displays but will not be managing any team members. The candidate should be proactive in staying updated with TikTok's latest features and ecommerce trends to keep the shop competitive. Strong organizational skills, attention to detail, and the ability to work independently are crucial to succeed in this role.
Responsibilities

Manage and maintain the TikTok Shop platform by updating product listings, pricing, and promotions regularly.
Optimize shop storefront and product presentation to enhance customer engagement and maximize sales.
Analyze shop performance metrics, including sales data and customer feedback, to identify areas for improvement.
Collaborate with marketing teams to develop and implement promotional campaigns tailored to the TikTok audience.
Stay updated on TikTok Shop platform updates, ecommerce trends, and competitors activities to adapt strategies accordingly.
Provide insights and reports on shop performance to stakeholders to inform decision-making.
Ensure compliance with TikTok Shop policies and guidelines to maintain a positive seller reputation.
Respond promptly and effectively to customer inquiries and issues related to the TikTok Shop.
Assist in troubleshooting technical or operational challenges encountered on the platform.
Contribute to continuous improvement initiatives by suggesting innovative ideas to boost shop visibility and sales.