We are seeking a motivated and resilient Outbound Sales Agent/Business Development Representative to actively engage with restaurant, hospitality, and retail business owners across the United States and Canada. In this role, you will play a crucial part in building a robust sales pipeline by identifying issues with current payment processors or outdated cash registers. You will present our innovative POS platform and arrange qualified product demonstrations for senior sales closers, helping to drive business growth.
Key Responsibilities:
- Make 100+ outbound cold calls daily to pre-qualified leads, including restaurants, cafes, boutiques, grocery stores, and salons, covering US and Canadian time zones.
- Navigate gatekeepers such as front-desk staff, hostesses, and shift managers to connect with business owners, General Managers, or financial decision-makers.
- Identify pain points related to existing systems, including hidden merchant fees, slow transaction terminals, lack of inventory tracking, poor customer service, or high chargeback costs.
- Deliver concise and persuasive 60-second elevator pitches that demonstrate how our POS system reduces payment overhead and improves operational efficiency.
- Schedule qualified demo appointments on senior closers’ calendars using automated scheduling tools like Calendly or CRM, while gathering information about current providers and processing volumes.
- Maintain accurate records of all call outcomes, notes, and follow-up dates within the dialer or CRM system.
Required Qualifications:
- At least 1 year of experience in outbound cold calling, telemarketing, or B2B appointment setting, specifically targeting US and Canadian markets.
- Excellent verbal English communication skills with a neutral accent, clear articulation, and strong active listening abilities.
- High resilience to rejection, the ability to recover quickly, and skill in smoothly pivoting conversations as needed.
- Access to a dedicated quiet workspace, reliable high-speed fiber internet connection, and a noise-canceling headset.
Preferred Qualifications and Benefits:
- Competitive base salary paid hourly or monthly.
- Additional bonuses awarded weekly or monthly based on the number of demos booked and deals closed.
- Clear career progression opportunities leading to roles such as Account Executive or Closer.
- Shift timing from 8:00 PM to 5:00 AM.
- This position is based in SMCHS, Karachi, and requires in-person attendance.
- Monthly compensation ranges from Rs50,000 to Rs80,000.
This position offers an exciting opportunity for sales professionals eager to contribute to a growing company while advancing their careers in business development and sales.