People Operations Intern (12 month fixed-term)

Wise, a global technology company dedicated to revolutionizing how money moves and is managed worldwide, is seeking an Onboarding Support professional for a 12-month fixed-term contract based in Hyderabad. The role focuses on ensuring a seamless experience for new joiners and supporting the People team in various operational and process improvement activities. This position offers a competitive annual salary of INR 500,000 and the opportunity to contribute to a mission-driven company that values diversity, inclusion, and innovation.

Key Responsibilities

- Support the administrative onboarding process for new employees, ensuring clear communication and smooth coordination with hiring leads and other stakeholders.
- Manage adaptable onboarding plans and assist with relocation logistics and documentation to facilitate a hassle-free transition for new joiners.
- Collaborate with the People team to engage new employees through local onboarding sessions and networking activities.
- Provide first-line support via the People team’s ticketing desk, addressing queries related to leave policies, internal transfers, and relocation requests with a customer-focused approach.
- Process Workday actions related to employee lifecycle events, including onboarding and offboarding, while coordinating with Workplace, User Technology, and People Services teams.
- Maintain and update team content on Confluence to ensure transparent, accessible, and up-to-date information for employees globally.
- Assist the Payroll team by preparing necessary documentation for joiners, benefits, and leavers.
- Produce standard employment documents such as reference letters and contract amendments with team guidance.
- Conduct research and gather feedback from stakeholders to identify pain points and suggest improvements across the employee lifecycle.
- Map current workflows, propose enhancements, and help implement process updates to improve clarity, speed, and consistency.
- Create and maintain clear documentation including SOPs, checklists, and templates for recurring processes.
- Track and report operational metrics like ticket themes, onboarding volumes, and turnaround times to support continuous improvement.
- Identify opportunities to automate repetitive tasks using templates, workflows, and ticketing macros, collaborating with the team to test and deploy solutions.
- Support standardization of forms, communications, and trackers to reduce manual work and enhance the employee experience.
- Contribute ideas for improving People operations tooling, self-serve guidance, and overall ways of working.

Required Qualifications

- Recent graduates from the 2025 or 2026 batch with a Bachelor’s or Master’s degree in Human Resources Management, Business Administration (BBA, MBA, BMS), Social Sciences, Psychology, Organisational Behaviour, English Literature, History, Commerce, Information Technology, or related fields.
- Strong customer-centric mindset with empathetic, proactive communication skills to ensure a smooth experience for new joiners and existing employees.
- Comfortable using HR systems such as Workday, documentation tools like Confluence, and ticketing platforms.
- Keen interest in leveraging basic automation, templates, or AI tools to streamline repetitive tasks.
- Excellent organizational skills and attention to detail, especially when handling employment contracts, payroll data, and compliance documents.
- Ability to thrive in a fast-paced, global environment with a collaborative “one-team” spirit.

Preferred Qualifications and Benefits

- Salary: Approximately INR 500,000 per year, prorated according to contract terms.
- Transport to nodal points and meals provided on select days.
- Annual leave of 24 days per year (pro-rated), casual leave of 12 days per year (pro-rated), and 9 public holidays.
- Access to a fun office environment with social activities and global connection opportunities during Mission Days.
- Opportunity to be part of a diverse, inclusive, and international team committed to building money without borders.
- Participation in annual Mission Days and various employee engagement initiatives.

Wise is proud to foster an inclusive culture where every employee feels respected, empowered, and supported in their career growth. Join us to be part of a global team dedicated to making international money transfers easier, faster, and more affordable for everyone, everywhere.