Receptionist

Piffers Security Services (pvt) Limited

Islamabad , Pakistan

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Posted 18 hours ago 23 views Report Job

PKR. 80,000 - 80,000/Month

Piffers Security Services (pvt) Limited is seeking a friendly and professional Receptionist to support a reputable client in the oil sector based in Islamabad. The ideal candidate has at least two years of experience managing front desk activities, handling incoming calls, and welcoming visitors with a positive and customer-focused attitude. This role requires excellent communication and interpersonal skills to ensure smooth daily operations and enhance the clients professional image. Proficiency in basic MS Office applications, including Word, Excel, and PowerPoint, is essential to assist with administrative tasks. The Receptionist plays a crucial role in creating a welcoming atmosphere and maintaining efficient office functionality. This position demands someone who is presentable, confident, and able to manage multiple responsibilities with a calm demeanor. Although this role does not require managing a team, it involves collaborating closely with various departments and external contacts to ensure excellent customer service and smooth communication flow within the organization.
Responsibilities

Greet and welcome visitors in a professional and courteous manner.
Handle incoming phone calls promptly and direct them to the appropriate personnel or departments.
Perform front desk duties including managing appointments, scheduling meetings, and maintaining visitor logs.
Process incoming mail and deliveries and distribute them accordingly.
Provide basic administrative support such as data entry, preparing documents, and managing office supplies.
Use Customer Relationship Management (CRM) tools to log and support inquiries when applicable.
Assist with lead generation activities by coordinating communication between prospective clients and sales teams.
Support sales negotiation and presentation efforts by facilitating communication and documentation processes.
Maintain a clean, organized, and professional reception area that reflects well on the companys image.
Demonstrate strong customer focus by promptly addressing visitor and caller needs and escalating concerns when necessary.
Work collaboratively with other departments to ensure seamless office operations and customer satisfaction.
Utilize MS Office suite including Word, Excel, and PowerPoint to prepare reports and presentations as needed.
Maintain confidentiality of sensitive information and handle all interactions with discretion and professionalism.
Contribute to continuous improvement of reception processes to enhance efficiency and service quality.