Ecommerce Accounts Officer

Planet Junior seeks a diligent Ecommerce Accounts Officer to manage financial operations and ensure accurate accounting for its e-commerce activities. This full-time position reports directly to the founder and offers a clear career path with performance-linked growth opportunities. The successful candidate will handle daily and monthly financial processes, including recording payments, reconciling accounts, and managing supplier ledgers, while maintaining precise financial records and supporting tax compliance. The Ecommerce Accounts Officer will supervise a small team of one person, providing guidance and oversight to ensure financial accuracy and operational efficiency. This role demands excellent organizational skills, strong Excel expertise, and experience in reconciliation practices. The position suits an individual committed to integrity and detail, capable of handling cash, sensitive financial data, and interacting respectfully and persistently with couriers and suppliers to recover outstanding payments.
Responsibilities

Record and verify all incoming payments, including courier cash on delivery remittances, bank transfers, mobile payments, and card transactions on a daily basis.
Confirm customer advance payments by matching transactions against bank statements to ensure accuracy.
Document all business expenses by collecting and organizing receipts or proof of payment systematically.
Manage the supplier ledger and monitor operational expenses for timely processing and reconciliation.
Maintain petty cash records meticulously, ensuring daily balance updates.
Conduct weekly reconciliations of courier remittances against dispatched orders, identifying and flagging missing payments, underpayments, and incorrect deductions.
Communicate with courier services to follow up on outstanding cash on delivery amounts and resolve disputed charges professionally.
Track supplier payables regularly and prepare detailed weekly payment schedules for approval by management.
Update and monitor the cash on delivery receivables position consistently to maintain accurate financial records.
Perform monthly comprehensive reconciliations of orders against courier invoices, covering all sales transactions, cancellations, returns, advances, refunds, courier charges, tax, and bank fees.
Reconcile each bank account monthly by matching records against bank statements to ensure financial accuracy.
Process and record customer refunds after thorough verification to maintain customer satisfaction and accurate books.
Prepare monthly financial summaries including profit and loss statements, balance sheets, and cash flow statements to support strategic decision-making.
Collaborate with external tax consultants to support tax filings and compliance with local regulations.
Provide guidance and supervision to a team member, ensuring completion of assigned financial tasks and adherence to company standards.
Maintain confidentiality and security of financial data and cash handling processes.
Work diligently to chase and settle outstanding payments from couriers and vendors, applying persistence and politeness in communications.