Posted May 21, 2025 131 views Report Job
We are seeking a dedicated and customer-focused Customer Service Officer to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Key Responsibilities:
Respond to customer queries via phone, email, or in person
Provide accurate information about products and services
Resolve customer complaints efficiently and professionally
Maintain customer records and update account information
Collaborate with other departments to ensure customer needs are met
Requirements:
High school diploma or equivalent; higher education is a plus
Previous experience in customer service is preferred
Strong communication and problem-solving skills
Basic computer skills (MS Office, CRM systems, etc.)
Friendly, patient, and professional demeanor
Job Details
Premio Travel & Tours Pvt Ltd
Premio Travel & Tours (Pvt.) Ltd
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