Team Manager - Call Center

Pro Global Private Limited Unverified

Islamabad , Pakistan

Posted Nov 15, 2019 131 views Report Job

PKR. 60,000 - 70,000/Month

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Job Description

We are looking for a dynamic Team Manager for our call center operations in Night Shift. The resource should have a proven work experience of 4-6 years in a Manegerial role in call center /BPO operation .

  • Responsible for the team monthly targets and ensure target achievement on a regular basis.
  • Responsible for developing the implementation approach and managing the impact on all business areas.
  • Establishing, maintaining and strengthening relationships with clients considering organizational objectives with maximum ROI.
  • Responsible for the fulfillment of KPIs.Also deliver month targets to associates.
  • Responsible for all aspects of the project from business analysis to plan management and stakeholder engagement and risk management.
  • Managed the analysis and implementation of projects. Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.

REQUIREMENTS:

  • Proven work experience as a Team ManagerShould posses excellent communication and leadership skills
  • Experience of managing Teams of more then 10 peoples
  • Adequate knowledge of organizational effectiveness and operations management
  • Budget development and oversight experience
  • Familiarity with business management including financial principles and practices
  • Ability to effectively communicate with all levels of the organization
  • Leadership and organizational skills with people managment skill
  • Competitive salary package will be offered to the right candidate.

This will be a night shift and 5 days job(Monday-Friday) with lucrative monthly incentive including complimentary transportation, and health insurance.

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Department Head
Minimum Experience:
5 Years
Apply Before:
Dec 15, 2019
Posting Date:
Nov 15, 2019
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Pro Global Private Limited

Services · 11-50 employees - Islamabad

p./p

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