Program Manager

OptimalSols is a specialist in Oracle technology stack services, offering expertise in Cloud, Data, and Enterprise Application solutions. The company has a strong focus on ERP and CRM implementations for both public and private sector clients. Their certified professionals design and deploy scalable, secure, and cost-efficient solutions tailored to meet diverse business needs.

We are seeking a full-time, on-site Program Manager based in Islamabad to lead ERP and Oracle implementation programs. This role involves managing multiple projects from initiation through delivery, ensuring alignment with client requirements. The Program Manager will oversee planning, scoping, scheduling, and execution of ERP/Oracle solutions, coordinating cross-functional teams and managing resources and budgets effectively. Monitoring project risks, resolving issues, and maintaining quality and compliance standards are key aspects of this role. Additionally, the Program Manager will engage with stakeholders to gather requirements, provide regular status updates, and manage expectations, driving timely completion of project milestones.

The role also includes supporting change management initiatives, conducting user training, and performing post-implementation reviews to ensure successful adoption and continuous improvement of the solutions delivered.

Key Responsibilities

- Lead end-to-end implementation programs covering discovery, configuration, integration, testing, and go-live phases for ERP and Oracle systems.
- Plan and manage program scope, schedules, budgets, resources, and risks across multiple concurrent projects and vendors.
- Coordinate workstreams among business stakeholders, consultants, product teams, engineering, QA, and external implementation partners.
- Drive the lifecycle of functional and technical requirements by clarifying scope, resolving cross-team dependencies, and managing change requests.
- Track milestones, budgets, and deliverables; prepare program dashboards, status reports, and updates for steering committees.
- Identify and mitigate program-level risks and issues, developing contingency and rollback plans as necessary.
- Lead stakeholder communications, including steering committee meetings, client governance sessions, and executive reporting.
- Ensure quality and readiness for release through structured testing (UAT, system integration, performance), cutover planning, and hypercare support.
- Define and enforce governance processes such as stage gates, acceptance criteria, definitions of done, and release/change management protocols.

Required Qualifications

- Minimum of 5 years’ experience in Project Management with a proven track record of delivering large-scale implementation programs.
- Strong working knowledge of ERP and Oracle implementation environments, with relevant hands-on experience.
- Excellent analytical skills to assess requirements, interpret complex data, and manage project risks and dependencies.
- Proficiency in resource management, including team allocation, workload optimization, and budget and timeline tracking.
- Effective communication skills for engaging stakeholders, reporting status, and collaborating with both technical and business teams.
- Experience delivering training and supporting change management activities for ERP and Oracle users.
- Consulting skills to advise clients on best practices, process optimization, and technology adoption strategies.
- Hands-on experience managing ERP and Oracle implementation projects, preferably involving Oracle E-Business Suite, Oracle Fusion, or related applications.
- Familiarity with project management methodologies such as PMI and Agile, along with tools for planning, tracking, and documentation.
- Bachelor’s degree in Computer Science, Information Technology, Business, Engineering, or a related field. Relevant project management certifications (e.g., PMP, PRINCE2) are advantageous.
- Ability to work on-site in Islamabad, collaborate effectively within a team, and manage multiple initiatives in a fast-paced environment.

Preferred Qualifications and Benefits

- PMP certification is highly preferred.
- Hands-on program management experience specifically in ERP and Oracle implementations is a significant advantage.

This role offers the opportunity to lead critical ERP and Oracle programs within a dynamic organization committed to delivering high-quality technology solutions.