Program Officer

The Programme Officer will play a central role in implementing Al-Mustafa Welfare Trust’s one-to-one programme across Pakistan. This position is based at the Lahore Head Office and involves regular travel to field locations. The officer will manage the full cycle of project delivery, working closely with AMWT UK and various field offices to ensure smooth coordination and successful execution. The role demands meticulous attention to detail, integrity, and a strong understanding of humanitarian principles and donor accountability.

Key Responsibilities

Project Delivery and Networking:
Develop comprehensive project plans and oversee their execution and monitoring in line with donor requirements and organizational goals. Maintain effective communication and coordination with the field teams, head office, and international partners, including AMWT UK. Ensure timely and accurate dissemination of project information, reports, and updates.

Project Management and Financial Coordination:
Collaborate with the Finance Department to guarantee prompt disbursement of project funds and maintain accurate financial records. Monitor project deliverables, timelines, and budgets, identifying and addressing any risks or deviations promptly. Manage all project documentation, including agreements, reports, and beneficiary data.

Beneficiary and Stakeholder Engagement:
Conduct regular field visits to verify project activities, collect beneficiary information, and assess progress against targets. Build and nurture strong relationships with community stakeholders, partners, and beneficiaries. Ensure beneficiary profiles and project impact data are accurately collected and updated.

Compliance and Safeguarding:
Ensure all activities comply with organizational policies, donor guidelines, and safeguarding protocols. Identify and report any risks or compliance issues through the appropriate channels. Maintain confidentiality and uphold ethical standards when handling sensitive information.

Monitoring, Evaluation, and Reporting:
Carry out routine monitoring visits to evaluate project implementation quality, gather beneficiary feedback, and identify challenges. Assist in preparing timely and accurate donor reports, progress updates, and impact assessments. Conduct baseline surveys, analyze data, and contribute to case studies, success stories, and other communication materials for donors and stakeholders.

Required Qualifications

A Master’s degree in Social Work, Development Studies, Gender Studies, Public Relations, or related fields is essential. Candidates should have 3 to 5 years of relevant experience in emergency response, humanitarian action, and managing international donor-funded projects. Strong knowledge of safeguard policies, PSHEA training, project protection principles, and donor reporting protocols is required. Experience working with charity-based organizations, particularly UK-based charities, will be considered an asset.

Preferred Qualifications and Additional Requirements

Willingness to travel frequently to project field sites is necessary. Fluency in English and Urdu is required, while knowledge of Sindhi, Punjabi, or Pashto is advantageous. Proficiency in MS Excel, Google Drive, Power BI, and WhatsApp for business communication is expected. Candidates should demonstrate a personal commitment to the mission and values of Al-Mustafa Welfare Trust, including compassion, integrity, and service.

This is a full-time position reporting to the Manager Programmes and is based at the Lahore Head Office with regular field travel.