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Job Description

Programmers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016. The company was founded by a team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing and blockchain based applications development. We take pride in our diversified workforce with talent coming from top institutions of Pakistan and abroad. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support global industries in their day to day business challenges. Our specialized teams possess tacit knowledge of high-tech systems that enables us to tap businesses from more than 200 countries worldwide. This is just a beginning for us! We are in search of talented candidates with technical expertise who can add value in our fast paced and work intensive environment.

If you are up for this challenge, you know where to apply!

We are looking for Technical Support Representatives who can provide integration and technical support to our existing clients in order to be a Technical Support Representative.

Duties and Responsibilities

  • Go through technical documentation and assist with customer queries
  • Should be able to handle queries over Skype, Zoom, Gmail and other web tool
  • Should be quick to deliver answers
  • Provide customers with a walk-through to help understand their problems
  • Review back-office to troubleshoot any customer queries
  • Liaison between Sales and Tech department to provide quick support
  • Foresee customisation requirements by the customers and deal accordingly

Requirements

  • Minimum Qualification: Bachelors in Computer Science
  • Willing to work in social hours considering the time zone differences
  • Experienced in handling technical queries
  • Highly Fluent in speaking and writing English

Location: Lahore

Timings: 9:00 am to 6:00 pm

Salary: Market Competitive

Report to: Team Lead

Perks:

  • 25 paid holidays yearly
  • Performance based salary increments
  • Opportunity to engage in local and international trips.
  • Personal Growth - Learn the best from the best.
  • Indoor Gaming - Perfect balance between work and play.
  • Enjoy your weekend, we work on weekdays only!
  • Payment for Overtime
  • Flexible Working Hours
  • Life Insurance.
  • Medical Insurance.
  • EOBI Facility
  • Lunch provided

Job Types: Full-time, Internship

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years
Apply Before:
Feb 12, 2021
Posting Date:
Jan 11, 2021
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Programmers Force

Information Technology · 301-600 employees - Lahore

Programmers Force is a FinTech Software Development company that develops applications for large scale financial institutions around the world. With us, you’ll get to work in multiple frameworks and learn to make them intelligent using machine learning. Our vision is to create innovative and intelli ...Read More

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