Sales and Truck Dispatching Agent

Quad Logistics seeks a motivated Sales and Truck Dispatching Agent to join our dynamic team managing a team of six persons. The ideal candidate plays a crucial role in coordinating freight movements while maintaining strong relationships with customers and carriers. This position requires a blend of sales acumen and dispatching expertise to ensure timely and efficient transportation services. The successful candidate must demonstrate excellent communication and negotiation skills along with the ability to thrive under pressure in a fast-paced logistics environment. In this role, you will manage daily load planning, coordinate transport schedules, and use transportation management systems to optimize freight delivery. You will interact directly with clients and carriers to resolve issues, negotiate terms, and maintain high service standards. Your problem-solving capabilities will drive operational improvements while your organizational skills will help meet strict deadlines. Embracing continuous learning and teamwork, you will contribute to the growing success of Quad Logistics by supporting strategic sales initiatives and effective dispatch operations.
Responsibilities

Manage and supervise a team of six personnel involved in sales and truck dispatching activities.
Coordinate freight scheduling, load planning, and dispatch using transportation management system software to ensure timely deliveries.
Develop and maintain strong relationships with customers, carriers, and suppliers to support sales growth and operational efficiency.
Utilize Customer Relationship Management (CRM) tools such as Salesforce CRM to track sales opportunities and customer interactions.
Negotiate freight rates, contract terms, and delivery schedules with clients and carriers to optimize profitability and service.
Monitor and update load boards and scheduling software to manage daily transportation activities effectively.
Identify and resolve operational challenges promptly to minimize delays and maintain customer satisfaction.
Maintain awareness of supply chain processes and transportation regulations to ensure compliance and continuous improvements.
Prepare reports on sales activities, dispatch performance, and team productivity to inform management decisions.
Support new talent development by fostering a collaborative team environment and encouraging skill growth.
Adapt to a fast-paced environment by prioritizing tasks, meeting deadlines, and balancing multiple responsibilities efficiently.
Communicate proactively with all stakeholders to ensure clear expectations and timely issue resolution.
Implement process improvements to enhance the coordination between sales and dispatch functions, ensuring seamless client service.