We are looking for a professional, welcoming, and organized female receptionist to join our team in Faisalabad. As the first point of contact for our organization, you will represent us both in person and over the phone. Your role will involve greeting guests, managing incoming calls, assisting with student admissions, and supporting the advertising department. You will work closely under the direct supervision of the Office Superintendent. Candidates with a strong background in computer science, excellent communication skills, and the ability to thrive in a fast-paced environment are encouraged to apply.
Key Responsibilities
Front Desk Management:
Greet guests, visitors, and prospective students warmly while maintaining a clean and professional reception area.
Call & Inquiry Handling:
Manage a multi-line phone system, respond promptly to inquiries, and direct calls to the appropriate departments efficiently.
Admissions Support:
Provide clear and accurate information to prospective students and parents regarding admission procedures, programs, and requirements.
Advertising Department Collaboration:
Assist the advertising and marketing team with administrative tasks, lead tracking, and coordination of campaigns.
Administrative Compliance:
Follow daily tasks, schedules, and directives as assigned by the Office Superintendent to ensure smooth office operations.
Data Management:
Maintain accurate digital records of visitors, call logs, and student inquiry databases using technical skills and attention to detail.
Required Qualifications
Gender: Female
Education:
Bachelor’s or Master’s degree in Computer Science (BSCS/MCS) or an equivalent qualification is highly preferred.
Experience:
Previous experience in a call center or a fast-paced customer service environment is preferred.
Skills:
Excellent verbal and written communication skills
Strong computer literacy, including proficiency in MS Office, data entry, and email management
Exceptional interpersonal skills with a helpful and patient attitude
Ability to multitask and stay organized under pressure
Job Type: Full-time
Salary: Rs20,000 - Rs30,000 per month
Work Location: On-site in Faisalabad
This position offers an excellent opportunity for candidates looking to leverage their computer science background and customer service skills in a dynamic and supportive environment. If you are motivated, organized, and enjoy engaging with people, we encourage you to apply.