Posted 6 days ago 32 views
We are seeking a professional, friendly, and well-organized Receptionist to oversee front-desk operations and provide excellent customer service. The successful candidate will handle incoming calls, assist walk-in customers, and support basic social media activities. This role requires excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Key Responsibilities
- Answer and manage incoming calls in a professional manner.
- Welcome, greet, and assist walk-in customers and visitors promptly.
- Respond to customer inquiries and direct them to the appropriate departments.
- Manage company social media accounts, including responding to messages and comments.
- Assist with creating and posting social media content to enhance online customer engagement.
- Maintain an organized, clean, and professional reception area.
- Handle basic administrative duties such as managing emails and record-keeping.
- Ensure a positive and welcoming customer experience both in person and online.
Required Qualifications
- Excellent communication and interpersonal skills to interact effectively with customers and team members.
- Basic knowledge of social media platforms including Facebook, Instagram, and LinkedIn.
- Professional appearance and a warm, welcoming personality.
- Strong organizational skills with the ability to multitask and prioritize responsibilities.
- Previous experience in reception, customer service, or administrative roles is preferred but not mandatory.
Preferred Qualifications and Benefits
- Experience managing social media accounts or online customer engagement is an advantage.
- Opportunity to work full-time in a dynamic, on-site environment.
- Work schedule is Monday to Saturday, from 11:00 AM to 8:00 PM.
- Monthly salary of Rs40,000.00.
- The position is based at the company’s physical location, requiring in-person attendance.
This role is ideal for someone who enjoys interacting with people, is comfortable managing social media, and thrives in a structured yet busy workplace. If you are organized, approachable, and eager to contribute to a positive customer experience, this opportunity offers a rewarding environment to grow your skills.
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