Receptionist/FDO

Binary Coworking Space, located in Garden Town, Lahore, is seeking a friendly, organized, and professional Receptionist to join the team full-time. The ideal candidate will be responsible for managing front-desk operations while delivering excellent customer service to members, visitors, and potential clients. This role requires strong communication skills, a welcoming demeanor, and the ability to efficiently handle daily administrative tasks to ensure smooth operations and a positive experience for everyone on site.

Key Responsibilities
- Greet and assist members, visitors, and clients in a professional and courteous manner.
- Manage front-desk activities including answering phone calls, responding to emails, and handling general inquiries.
- Oversee visitor check-ins and maintain accurate visitor records.
- Coordinate meeting room bookings, appointments, and scheduling.
- Support the onboarding process for new members and provide detailed information about coworking facilities and services.
- Receive, sort, and manage mail, courier packages, and deliveries.
- Maintain organized records, file documents, and perform basic administrative duties.
- Collaborate with the operations team to keep the reception area and common spaces clean and presentable.
- Address member concerns promptly and escalate operational issues to the appropriate team members.
- Assist in organizing community events and communicate updates effectively to members.
- Ensure daily operations run smoothly while maintaining a welcoming and professional environment.

Required Qualifications
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-focused approach.
- Good organizational and time-management abilities.
- Basic computer proficiency, including familiarity with email and Microsoft Office applications.
- Ability to multitask, prioritize responsibilities, and work independently.
- Professional appearance, punctuality, and a positive attitude.
- Previous experience in reception, customer service, or administrative roles is preferred.

Preferred Qualifications and Benefits
We are looking for a proactive and responsible individual who enjoys engaging with people, solving problems, and creating a positive first impression for all visitors to Binary. The role offers a competitive monthly salary ranging from Rs35,000 to Rs45,000. This position requires working on-site to ensure effective management of the coworking space’s front desk and member services.

Candidates who thrive in dynamic environments and are passionate about fostering a welcoming community will find this role rewarding. Joining Binary means becoming part of a collaborative workspace that values professionalism and excellent customer service.