Operations Manager

We are looking for an experienced and highly organized Operations Manager to oversee the day-to-day operations of FOMH across multiple sites and ensure smooth coordination with internal teams, contractors, hospitals, universities, donors, and other stakeholders.

Responsibilities

Supervise day-to-day operations of FOMH across multiple sites and coordinate activities according to organizational goals.
Manage and set priorities for a team of five, including the Site Officer, ensuring daily objectives are met effectively.
Maintain official records and correspondence including request letters, approvals, handover certificates, and registers of communications to guarantee accurate documentation.
Oversee contract management by monitoring contractor performance, renewal schedules, and escalate issues promptly for resolution.
Build and sustain strong relationships with Mayo Hospital, King Edward Medical University, and related institutions to facilitate operational success.
Coordinate all FOMH projects including scheduling, access, inspections, handovers, and project documentation to maintain project integrity and quality.
Organize and support meetings, ensuring logistical arrangements satisfy the requirements for FOMH Board and committee gatherings.
Manage logistical support for programs, internships, training sessions, donor visits, and events while adhering to approved budgets and reporting expenses.
Administer registrations and certifications, ensuring timely renewals and compliance with regulatory bodies such as the Pakistan Centre for Philanthropy and Punjab Charity Commission.
Maintain detailed records for Zakat and donations, verify document completeness, and coordinate approval processes without direct financial decision-making authority.
Implement safety and security protocols across all sites, promptly addressing all incidents and maintaining thorough incident documentation.
Represent FOMH professionally in all official dealings, promoting the organization’s reputation and managing visitor and donor engagements.
Evaluate and act on field observations related to hospital needs, project challenges, and contractor performance, reporting significant matters for senior leadership attention.
Prepare and submit comprehensive weekly and monthly reports covering operational activities, compliance, project progress, and safety matters to senior management.
Comply strictly with ethical guidelines, confidentiality rules, and conflict of interest policies, ensuring full transparency and integrity in all actions.
Facilitate smooth handovers and maintain continuity of operations by managing document control and access to systems, following organizational protocols.
Perform any other reasonable duties as assigned by the President to ensure effective and efficient management of FOMH operations.