Customer Care Executive

Rayana Services Inc. Verified

Lahore , Pakistan

Posted Oct 02, 2018 532 views

PKR. 25,000 - 350,000/Month

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Job Description

Job Description:

We're looking for experience Male/Female agents for our customer services project. Candidates should have good communications skills and some part of empathy. Our customer services department provides services to our clients in North America and you’ll be part of ever growing industry. Complete product training will be given in this regard. We require professional candidates with mindset of growth. Moreover, we are looking for full time candidates excuse to part-timers. Shift schedule starts at Afternoon and it goes till morning six business days a week. Perks and benefits for top-performers.

RESPONSIBILITIES:

  • Receive and manage large inbond calls within time bracket with positive approach. 
  • Follow communication scripts when handling different customer concerns.
  • Guide customers in making reservations. .
  • Determine eligibility by comparing client information to requirements.
  • Maintain and improve quality results by adhering to standards and guidelines.
  • Keep record of all conversations of call center database in a comprehensible way.
  • Meet personal/ team qualitative and quantitative targets..
  • Specific Tasks
  • Appointment Setting
  • Arranging callback 

Job Details

Industry:
BPO
Total Positions:
5 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Allama Iqbal Town, Lahore, Pakistan
Gender:
No Preference
Age:
18 - 40 Years
Minimum Education:
Bachelor (14 Years)
Career Level:
Entry Level
Experience:
1 Year - 3 Years
Apply Before:
Nov 02, 2018
Posting Date:
Oct 02, 2018
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Rayana Services Inc.

BPO · 11-50 employees - Lahore

BPO

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