Posted Jul 05, 2026 39 views
We are looking for a motivated and professional Sales Executive – Hajj & Umrah Travel Consultant to join our Karachi office. The ideal candidate will be responsible for managing client interactions, promoting and selling Hajj and Umrah travel packages, and handling daily office operations. This role requires excellent communication skills, strong sales capabilities, and the ability to work independently while efficiently managing multiple tasks in a client-facing environment.
Key Responsibilities
Sales and Client Handling:
Respond promptly to customer inquiries via phone, WhatsApp, email, and face-to-face meetings. Understand client needs to recommend appropriate Hajj and Umrah packages effectively. Follow up on leads to convert prospects into confirmed bookings. Prepare and share detailed quotations and travel package information with clients. Maintain accurate records of leads, bookings, payments, and communications using CRM or other systems.
Operations and Office Management:
Oversee daily office tasks such as documentation, filing, and client correspondence. Coordinate with the head office on confirmations, ticketing, visa updates, and other operational matters. Assist in preparing and verifying client documents and travel-related paperwork. Support the smooth execution of transportation, accommodation, and travel logistics in line with company policies.
Customer Support and Relationship Management:
Build and maintain strong relationships with clients before and after bookings. Provide clear and comprehensive information about itineraries, orientation schedules, and necessary preparations. Address client concerns professionally and escalate complex issues when required.
Required Qualifications
A Bachelor’s degree in Business Administration, Marketing, Tourism, or a related field is preferred. Candidates should have 1 to 3 years of experience in sales, customer service, or travel-related roles. Strong verbal and written communication skills in both Urdu and English are essential. Proficiency in Microsoft Office, WhatsApp Business, and familiarity with CRM tools is required. The ability to work independently with minimal supervision and manage multiple responsibilities efficiently is crucial.
Preferred Qualifications and Benefits
Experience specifically in Hajj, Umrah, or religious tourism operations will be considered an advantage. We offer a meaningful career within a purpose-driven organization, providing a competitive market salary along with performance-based incentives. Our work environment is supportive and professional, encouraging growth and offering opportunities for career advancement and professional development within the company.
This is a full-time, in-person position based in Karachi. Candidates passionate about religious tourism and equipped to excel in a dynamic sales and operational role are encouraged to apply.
Skills
Job Details
Religious Tourism Company
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