Based in Karachi, this role offers a competitive salary and centers on driving HR transformation through AI and digital enablement. The Senior Consultant will partner with clients to design and implement AI-powered HR solutions, utilizing Microsoft Copilot and other digital tools to enhance employee experience and boost HR productivity. This position is tailored for a digitally savvy HR professional who possesses a strong understanding of HR processes and is passionate about leveraging emerging technologies to deliver measurable business value.
Key Responsibilities
- Identify and design AI, automation, and Microsoft Copilot use cases across multiple HR functions such as operations, recruiting, onboarding, learning, employee engagement, workforce insights, self-service, and knowledge management.
- Collaborate with clients to define HR AI strategies, prioritize use cases, evaluate business impact, develop adoption roadmaps, and address governance and responsible AI considerations.
- Develop practical HR productivity scenarios enabled by Copilot and Microsoft 365, including drafting, summarization, knowledge retrieval, meeting productivity, employee communications, and content creation.
- Support initiatives aimed at enhancing employee experience and digital workplace capabilities through Microsoft 365, Viva, Copilot, Power Platform, portals, workflow automation, and collaboration tools.
- Work closely with HR and technology stakeholders to gather and define requirements for employee self-service portals, HR chatbots, knowledge bases, case management, and process automation.
- Create demos, proofs-of-concept, playbooks, training materials, adoption guides, and workshop content to facilitate client understanding and build internal capabilities.
- Contribute to client proposals and support the internal development of HR technology capabilities focused on AI and digital transformation.
Required Qualifications
- Proven experience in HR transformation, digital HR, employee experience, HR operations, HR technology, or Microsoft 365 adoption.
- Strong interest or hands-on experience with Microsoft Copilot, Copilot Studio, Power Platform, Viva, Teams, SharePoint, knowledge management, automation, or AI-enabled workflows.
- Deep understanding of HR processes and common challenges in HR service delivery.
- Ability to translate complex business challenges into practical digital or AI-enabled solutions.
- Excellent presentation, storytelling, workshop facilitation, and stakeholder engagement skills.
- Awareness of responsible AI principles, data privacy, security, adoption strategies, and change management.
- Experience in creating demos, prototypes, personas, customer journeys, or digital adoption materials is highly desirable.
Preferred Qualifications and Benefits
The ideal candidate is a digitally minded HR consultant who can make AI practical, relevant, and adoptable for HR teams and employees. The organization offers a future-focused development environment, world-class experiences, and a flexible workplace culture that values diversity and inclusion. Employees are empowered to grow their talents within a globally connected network. Commitment to an equitable recruitment process is a priority, with accommodations available for applicants requiring disability-related support.
Join this team to help build a better working world by leveraging data, AI, and advanced technology to address today’s and tomorrow’s most pressing challenges. The multidisciplinary teams operate across assurance, consulting, tax, strategy, and transactions in over 150 countries, providing a rich ecosystem for professional growth and meaningful impact.