Senior SQA Automation Analyst

Contour Software, a subsidiary of Constellation Software Inc., has rapidly expanded to over 2,000 employees across three cities within 14 years. As part of one of the world’s top 10 software companies, Contour offers a dynamic environment for professionals to build long-term careers. Originating as an R&D and accounting back-office, Contour now operates as a full-service global center supporting divisions across multiple time zones. The company is currently seeking a Senior SQA Automation Analyst to enhance and mature test automation capabilities for a complex SaaS platform, focusing on Playwright automation adoption, regression coverage, CI/CD quality gates, and AI-assisted testing initiatives. This role is based in Contour’s Lahore office and involves close collaboration with Product Managers, Developers, Architects, DevOps, and QA teams.

Key Responsibilities

- Define and evolve quality engineering frameworks covering functional, API, integration, contract, end-to-end, performance, resilience, accessibility, security, and data quality testing.
- Select appropriate testing methods based on business risk, system behavior, feedback speed, and maintenance cost.
- Develop reusable automation components, test data utilities, reporting tools, and reference implementations.
- Establish reliable test environments, synthetic data management, setup, cleanup, and repeatable execution processes.
- Evaluate frameworks and tools through pilots, focusing on effectiveness, maintainability, integration, scalability, and cost.
- Embed quality practices throughout the AI-driven development lifecycle, partnering with Product and Engineering teams to translate business intent into clear acceptance criteria and verifiable outcomes.
- Identify ambiguities, missing scenarios, integration risks, and nonfunctional requirements early in the development process.
- Maintain traceability between requirements, risks, verification evidence, and release decisions.
- Apply AI to test design, automation development, exploratory testing, failure investigation, refactoring, and documentation.
- Review AI-generated assets for correctness, security, duplication, and maintainability.
- Integrate automated validation into developer workflows and CI/CD pipelines, defining quality gates proportional to change risk and business criticality.
- Improve test reliability, execution time, failure diagnostics, and credibility of automated results.
- Prioritize verification of critical workflows including transactions, permissions, integrations, and data integrity.
- Use production incidents, support trends, operational telemetry, and customer feedback to refine quality priorities.
- Establish practical standards, reusable assets, and adoption guidance as part of a Quality Center of Excellence.
- Coach developers and QA engineers in test design, automation, AI-assisted verification, and failure analysis.
- Facilitate knowledge sharing and encourage consistent quality practices across distributed teams.

Required Qualifications

- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.
- Over 8 years of professional QA experience with strong hands-on AI and automation expertise.
- Extensive experience in software quality engineering, including automation architecture and technical advisory roles.
- Deep understanding of quality frameworks, testing methodologies, test design techniques, and risk-based testing.
- Strong programming and debugging skills with experience in building maintainable automation and reusable components.
- Practical expertise in API and integration testing, test data management, and complex workflow verification.
- Experience integrating automated validation into CI/CD pipelines and enhancing feedback reliability.
- Ability to work across diverse technology stacks, product architectures, and engineering maturity levels.
- Familiarity with AI-assisted engineering tools and critical evaluation of their outputs.
- Strong communication, collaboration, and coaching skills across geographically distributed teams.

Preferred Qualifications and Benefits

Preferred experience includes establishing or advancing a Quality Center of Excellence, testing configurable SaaS platforms (commerce, payments, subscriptions, POS, logistics), and knowledge of performance, resilience, accessibility, security, or observability practices. Experience with AI-enabled products, retrieval-augmented generation, and modernizing quality practices across evolving systems is also valued.

Contour offers a competitive salary and comprehensive benefits such as medical coverage for employees and dependents, provident fund, performance-based bonuses, home internet subsidy, conveyance allowance, profit sharing for tenured employees, life benefits, child care facilities, company-provided meals, professional development budgets, recreational areas, on-shore training opportunities, leave encashment, and a friendly work environment.

Contour is committed to diversity, inclusion, and providing reasonable accommodations for individuals with special needs, fostering a respectful workplace free from discrimination.