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Assistant Manager Quality Assurance - Medication Safety
Shifa International Hospital Ltd
Islamabad , Pakistan
Posted May 27, 2023 609 views
- Coordinates and supports the pharmacy department's quality improvement, medication, and patient safety agenda to ensure that patients whom we serve receive safe and effective pharmaceutical care consistent with best practices and standards of care.
- Performs medication error, near miss analysis, trending, and reporting of medication-related events on monthly basis.
- Quarterly presentation/briefing on KPIs trends to staff and management
- Periodic review of KPIs to maintain the most vital ones on the dashboard that aim to gauge and improve productivity & efficiency (with wastage reduction), safety, and quality of services
- Review new products being added to the inventory for safety, storage, price, and use-related risks and proactively acts to avert errors. Simultaneously educate staff on actions recommended in this regards
- Design and continually update competency-based checklists and simulation models for staff training on error-prone processes such as appropriateness review, medicine filling, checking, preparation, dispensing, etc.
- Use data and trends for regular staff training and education on priority issues
- Ensure that mock drills are conducted annually on risky processes such as aseptic techniques, cytotoxic/chemical spills, and hazardous waste disposal management, etc.
- Conduct doctor's and nurses’ training on medication safety as and when required
- Conduct regular audits of all pharmacy satellites/outlets (on campus and externally) and monitor compliance to set criteria for good pharmacy practices and ISO/JCIA
- Conduct periodic audits of clinical areas for safe storage, prescribing and use of medications and share results with P&TC, and nursing management for improvement
- Directly assists the Chief of Pharmacy and manager in audit preparations (ISO, JCIA, and others as applicable). Champions the MMU, relevant standards of IPSG (High alert meds), FMS, and QPS and ensure their continued implementation and compliance
- Maintain knowledge about core pharmacy functions like appropriateness review, intervention, prescription charging, filling, labeling, checking, preparation, and dispensation of medications and surgical. In addition to its expiry and inventory management and recalls etc.
- Develop, review, and revise departmental policies, procedures, forms, and related documents ensuring compliance with regulatory as well as certification/accreditation requirements like that of ISO, and JCIA.
- Collaborates with physicians and nursing partners in order to implement improvement projects.
- Serve as a liaison between the pharmacy department, P&TC, hospital risk management, and other related committees.
- In collaboration with the departmental safety coordinator, devise a strategy so that workplace hazards and safety risks are identified, reported, and mitigated
- Conduct at least 1 FMEA or quality/patient safety improvement project per year on mutually decided priority areas/processes
- Serve as workplace quality and safety champion and performs other related duties as required.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Department:
Pharmacy
Gender:
No Preference
Minimum Education:
Pharm-D
Career Level:
Experienced Professional
Minimum Experience:
7 Years
Apply Before:
Jun 12, 2023
Posting Date:
May 27, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.
Work Environment
Supervisor’s gender:
Female
Percentage of female coworkers:
40-49%
Shifa International Hospital Ltd
Healthcare / Hospital / Medical · 4501-5000 employees - Islamabad
Shifa International Hospitals Ltd. Islamabad is a 600+ secondary and tertiary healthcare facility, offering quality services to the local as well as international patient communities for over 25 years. The prestigious JCI accreditation has further strengthened our commitment and focus towards quality and patient safety. The hospital provides comprehensive diagnostic & treatment services in 35 plus clinical specialties under supervision of more than 200 Internationally Experienced & Fellowship Trained Consultants (The largest number of US and EU qualified Physicians and Surgeons under one roof in Pakistan).
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