Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we want you on our team!

Position: Customer Service Agent

Location: Lahore/Remote

Key Responsibilities:

  • Interact with customers via phone, email, and chat to provide information, assistance, and resolution to their queries and concerns.
  • Handle a high volume of customer inquiries with professionalism and efficiency.
  • Ensure customer satisfaction by addressing issues promptly and accurately.
  • Collaborate with other departments to resolve complex customer issues.
  • Maintain up-to-date knowledge of products/services to effectively assist customers.

Qualifications:

  • Excellent communication skills (verbal and written).
  • Strong problem-solving and decision-making abilities.
  • Prior customer service experience preferred.
  • Ability to work in a team environment.
  • Proficient in using customer service software and systems.

Benefits:

  • Competitive salary
  • Career growth opportunities
  • Friendly and collaborative work environment
  • Employee discounts on our products/services
  • Remote Option Available

Shoshin Enterprises is an equal-opportunity employer. We encourage candidates from all backgrounds to apply.

Join us in creating memorable customer experiences! We look forward to welcoming you to our team.

Expected hours: 1 – 40 per week

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Gender:
No Preference
Minimum Education:
Non-Matriculation
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jan 06, 2024
Posting Date:
Dec 05, 2023

Shoshin Enterprises

BPO · 1-10 employees - Gujranwala, Hyderabad, Karachi, Lahore, Multan, Peshawar

About Us: Shoshin Enterprises is a leading technology company dedicated to delivering top-notch products/services to our valued customers. We pride ourselves on a customer-centric approach, and we are looking for talented individuals to join our customer service team.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Service Representative

T XPERT, Lahore, Pakistan
Posted Apr 22, 2024

Customer Service Representative

Homazing, Karachi, Pakistan
Posted Apr 23, 2024

Customer Service Representative

Tech Zync, Rawalpindi, Pakistan
Posted Apr 22, 2024

Customer Service Representative

Kohinoor Apparel, Sialkot, Pakistan
Posted Apr 23, 2024
View All
I found a job on Rozee!