Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we want you on our team!

Position: Customer Service Agent

Location: Lahore/Remote

Key Responsibilities:

  • Interact with customers via phone, email, and chat to provide information, assistance, and resolution to their queries and concerns.
  • Handle a high volume of customer inquiries with professionalism and efficiency.
  • Ensure customer satisfaction by addressing issues promptly and accurately.
  • Collaborate with other departments to resolve complex customer issues.
  • Maintain up-to-date knowledge of products/services to effectively assist customers.


  • Excellent communication skills (verbal and written).
  • Strong problem-solving and decision-making abilities.
  • Prior customer service experience preferred.
  • Ability to work in a team environment.
  • Proficient in using customer service software and systems.


  • Competitive salary
  • Career growth opportunities
  • Friendly and collaborative work environment
  • Employee discounts on our products/services
  • Remote Option Available

Shoshin Enterprises is an equal-opportunity employer. We encourage candidates from all backgrounds to apply.

Join us in creating memorable customer experiences! We look forward to welcoming you to our team.

Expected hours: 1 – 40 per week

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Jan 06, 2024
Posting Date:
Dec 05, 2023

Shoshin Enterprises

BPO · 1-10 employees - Gujranwala, Hyderabad, Karachi, Lahore, Multan, Peshawar

About Us: Shoshin Enterprises is a leading technology company dedicated to delivering top-notch products/services to our valued customers. We pride ourselves on a customer-centric approach, and we are looking for talented individuals to join our customer service team.

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