Technical Writer/ Product Analyst

Softech World Wide Verified

Karachi , Pakistan

Posted Jul 25, 2019 155 views Report Job

PKR. 20,000 - 45,000/Month

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Job Description

Currently, we are looking for “Product Analyst/ Technical Writer (Mid-Level)', Ideal candidate must be responsible for:

Job Description:

  • Software Documentation Handling from Requirements Phase to Deployment Phase.
  • Understanding the technology and applications for which documentation is to be prepared.
  • Gathering and analyzing the information needs of the user.
  • Creating Software Demos and interactive tutorials
  • Collaborating with developers and managers to clarify technical issues.
  • Communicating and managing customer relationships.
  • Handling Client Queries and Documentation
  • Create Product Demos and Training for in-house staff and clients
  • Proof existing content for accuracy, consistency, and adherence to corporate style
  • Author, collaborate, personalize, and optimize content for Product Online Help systems (Fresh desk)
  • Reporting to higher authorities and other colleagues.

Essential Skills:

  • Demonstrated writing skills and the ability to compose various Technical documents
  • Experience of composing User Guides, Installation Guides, Instruction manuals, Administration Guides, Troubleshooting documentation, Concept Guides, Release Notes, RFP Management, Service Manuals, system Documentation and other technical documents for products
  • Applied analytical and strong organizational abilities and a dedication to quality and reliability in all work tasks
  • Ability to manage relationships with internal customers
  • Demonstrated ability to handle multiple tasks and changing priorities

Preferred Skills:

  • Ability to quickly comprehend the system features and produce documentation keeping in view end user
  • Specialization in designing, creating, writing, maintaining, and refreshing a variety of documentation including, but not limited to, Software Requirements Specification (SRS), Software Design Document (SDD), User Manuals, Release Notes, Product Troubleshooting Guides, User Case Studies, FAQs, Tutorials, Installation Guides, Marketing/Sales documentation, and Presentation Content etc.
  • Working Experience in a Software Development Life Cycle (SDLC) environment from business analysis, requirements definition, UML generation to end-user documentation

Required Qualification:

  • BScs or MS in Computer Science

Experience: 

  • 1 or 1 plus years experience
  • Good English language writing skills
  • Experiencing working with the geo-distributed team in different time zones
  • Authorized to Work Legally

Job Details

Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
Fresh - 1 Year
Apply Before:
Aug 25, 2019
Posting Date:
Jul 25, 2019
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Softech World Wide

Information Technology · 51-100 employees - Karachi

pSoftech Worldwide is one of leading businesses to hold the Gold Competency in Cloud Solutions and Application Development. Gold competencies by Softech WorldWide is a significant proof of our practice using Microsoft technologies to solve business queries. Softech’s Partnership with Microsoft stren ...Read More