Posted 6 days ago 240 views
The Senior Operations Officer based in Quetta will play a critical role in ensuring the operational efficiency and compliance of the organization across its field districts. This position requires overseeing adherence to in-country policies and organizational standards while directly managing office support staff. The role involves providing technical assistance to field teams through monitoring visits, training sessions, and audits to ensure all activities align with established procedures. A significant focus will be placed on managing key operational functions such as Administration, Information Technology, Procurement, Asset and Fleet Management, and Warehouse operations. Additionally, the Senior Operations Officer will be responsible for delivering training and orientation to staff, enabling them to effectively support program activities in compliance with both organizational and donor regulations.
Key Responsibilities
- Oversee and ensure operational efficiency and compliance across field districts in line with organizational policies and country regulations.
- Manage and supervise office support staff to maintain high standards of administrative and operational support.
- Provide technical assistance to field teams by conducting monitoring visits, training sessions, and audits to uphold standard operating procedures.
- Lead and coordinate operational functions including Administration, Information Technology, Procurement, Asset and Fleet Management, and Warehouse operations.
- Develop and deliver training and orientation programs for staff to enhance their capacity in supporting program activities while ensuring compliance with organizational and donor requirements.
- Monitor and evaluate operational processes to identify areas for improvement and implement corrective actions as needed.
- Ensure proper documentation and reporting related to operational activities, maintaining transparency and accountability.
- Collaborate with program teams to align operational support with programmatic needs and objectives.
- Maintain effective communication with stakeholders to ensure smooth operational workflows and timely resolution of issues.
Required Qualifications
- Proven experience in operations management within a similar organizational or field setting.
- Strong knowledge of operational functions including administration, procurement, IT, asset and fleet management, and warehouse logistics.
- Demonstrated ability to manage teams and provide technical support to field staff.
- Experience in conducting monitoring visits, trainings, and audits to ensure compliance with policies and procedures.
- Excellent organizational and leadership skills with the ability to multitask and prioritize effectively.
- Strong understanding of donor regulations and compliance requirements.
- Ability to develop and deliver training programs to enhance staff capacity.
- Proficient in relevant software and information technology tools used in operational management.
- Excellent communication and interpersonal skills to work effectively with diverse teams and stakeholders.
Preferred Qualifications and Benefits
- Experience working in a humanitarian or development context, particularly within the region.
- Familiarity with local policies and regulatory frameworks governing operational activities.
- Additional certifications or training in operations management, project management, or related fields.
- Opportunity to work in a dynamic and impactful environment supporting critical field operations.
- Professional growth through continuous learning and capacity-building initiatives.
This role offers a unique opportunity to contribute significantly to the operational backbone of the organization, ensuring that field activities are supported efficiently and compliantly, ultimately enabling successful program delivery.
Job Details
Mercy Corps Pakistan
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