Technical Support Engineer

Techrevo Unverified

Islamabad , Pakistan

Posted Sep 18, 2018 1869 views

PKR. 25,000 - 60,000/Month

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Job Description

Overview

Under limited supervision, performs technical and administrative work in supporting and maintaining the Point of Sales (POS) systems and related devices for our Clients. Work involves maintenance and support of all computers (POS devices, servers, desktops and laptops), databases, networked and standalone printers, label printers, scanning equipment and all other IT equipment.

Essential Job Duties

  • Supports and maintains POS system computers (servers, desktops, cash registers, laptops and tablets).
  • Supports and maintains POS related devices, like POS printers, scanners, cash drawers and EFTPOS terminals.
  • Supports and maintains all scanning equipment, including handheld scanners and wireless access points.
  • Supports, trains, sets up, and troubleshoots users company-wide.
  • Uses a variety of computer software such as Office 365, Ms Office Suite, Windows Server OS, etc.
  •  Prepares documentation of all adds, moves, and changes throughout the network.
  •  Performs general administrative/office duties as required, including preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving emails, answering the telephone, etc.
  • High level of attention to detail, following proven processes and guidelines as set by the organization. Our key focus is quality and consistency for proven customer satisfaction.
  • Keenly works in a team environment, happy to share learning’s and assist others.
  • Is prepared to work overtime, Performs related duties as required.
  • Great Problem Solving and analytical skills, Able to perform well under stress.
  • Good English communication skills and very professional in your approach to customer service.
  • Morning, Evening, Night & Weekend Shifts.

Job Details

Total Positions:
5 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
Information Technology, Computer Systems, Telecommunication, Computer Sciences
Career Level:
Experienced Professional
Experience:
Fresh - 5 Years (CCNA, MCSE, COMPTIA, or any Similar certification is a Plus)
Apply Before:
Oct 17, 2018
Posting Date:
Sep 18, 2018
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Techrevo

Information Technology · 1-10 employees - Islamabad

Providing Turn Key , Out of the box solutions to our Customers is our motive behind Service Quality, Excellent Customer Services, Technical Support and minimizing the costs of IT Administration, Support and Assistance. Automating tedious tasks, Database Management, Disaster Recovery, and many of our ...Read More

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