Telesales representative- US dental Labs

ClearCare Ortho is a global leader in advanced orthodontic solutions, specializing in delivering fast, accurate, and customized 3D aligner treatment plans. Backed by a team of dedicated orthodontic experts, the company provides precision-crafted aligner plans typically within eight hours, ensuring thorough quality assurance. ClearCare Ortho is committed to helping patients achieve straighter, healthier smiles by offering reliable clinical support and streamlined workflows tailored for dental professionals. The organization values efficiency, quality, and strong partnerships, and provides an accessible platform for demo cases through its website.

This full-time hybrid position is for a Telesales Representative focused on US Dental Labs, based in Lahore with the flexibility to work from home occasionally. The primary responsibility is to conduct outbound calls to dental labs across the United States, introducing ClearCare Ortho’s services and fostering long-term business relationships. Daily activities include qualifying leads, presenting product benefits clearly, addressing inquiries, and following up to convert prospects into active customers. The role requires maintaining accurate records in the CRM system, collaborating with internal teams to support client needs, and consistently meeting or exceeding sales targets. Additionally, the representative will gather market feedback, participate in training sessions, and contribute to process improvements aimed at enhancing customer experience and sales effectiveness.

Key Responsibilities
- Conduct outbound telesales calls to dental labs in the US, introducing ClearCare Ortho’s products and services.
- Qualify leads and manage the sales pipeline to convert prospects into customers.
- Present product benefits effectively and handle customer inquiries with professionalism.
- Maintain detailed and accurate records in the CRM system.
- Collaborate with internal teams to ensure client needs are met promptly.
- Achieve or surpass assigned sales targets and performance metrics.
- Provide market feedback to help refine sales strategies and product offerings.
- Participate actively in training programs and contribute ideas for process improvements.

Required Qualifications
- Strong communication skills, including clear verbal articulation and active listening, suitable for international telesales.
- Proven customer service and support skills to manage inquiries and resolve issues effectively.
- Demonstrated sales abilities, including lead qualification, objection handling, negotiation, and closing deals in a telesales environment.
- Experience in training or onboarding new customers, guiding them through service workflows.
- Previous experience in telesales, call center, or B2B sales, preferably with international clients or within healthcare/dental sectors.
- Proficiency with CRM systems, call scripts, and basic office software tools.
- Ability to work flexible hours aligned with US time zones, maintaining reliability and punctuality.
- Minimum education requirement of a high school diploma.

Preferred Qualifications and Benefits
- A bachelor’s degree in Business, Marketing, or a related field is advantageous.
- Demonstrated resilience, goal orientation, and the ability to work independently as well as collaboratively in a hybrid work environment.

ClearCare Ortho offers an opportunity to join a dynamic team focused on innovation and quality in orthodontic care, with a supportive environment that values professional growth and customer success.