Territory Sales Supervisor

The Territory Sales Supervisor (TSS) is a crucial role within the Regional Operating Model, reporting directly to the Area Sales Manager and based in Tarnol. This position involves managing one or two franchises depending on their potential and geographic coverage. The TSS collaborates closely with both internal teams and external partners to achieve regional sales targets, with a strong focus on growing JazzCash, postpaid sales, and developing franchise and retail business channels. Daily market visits, retail audits, and consistent franchise follow-up are essential to ensure stock availability and smooth operations. The role requires proactive engagement with retailers and franchise owners to drive sales growth, expand the channel footprint, and enhance key performance indicators (KPIs).

Key Responsibilities:
- Gain a thorough understanding of Jazz’s values, products, business model, and market environment.
- Conduct daily market visits for spot checks and retail audits to monitor stock availability and operational standards.
- Manage assigned franchise(s) on a daily basis, ensuring timely reporting and coordination with the Area Sales Manager.
- Build and maintain strong relationships with franchise and retail networks to support seamless operations.
- Drive the development of retail and distribution networks by actively engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS Activation, EVC (Agent to Agent servicing), market float management, and DO service levels.
- Ensure non-performing retailers remain below 5% by coordinating follow-ups with DOs and other stakeholders.
- Achieve target KPIs including recharge sales, gross additions (prepaid and postpaid), JazzCash transactions (direct recharge, cash-in, mobile wallet), mobile broadband devices, and active retail base metrics.
- Develop and execute plans to increase sales of handsets, Wi-Fi devices, remittances, and postpaid subscriptions.
- Collaborate with retailers to plan and implement below-the-line (BTL) marketing activities aligned with sales objectives.
- Optimize trade marketing resources and expand the channel footprint while improving KPIs related to retailer servicing and minimum balance requirements.
- Maintain territory integrity and address any infringement issues promptly.
- Foster positive relationships with retailers and franchise owners, motivating and advising them on profitability models.
- Continuously monitor and improve JazzCash and voice-related KPIs within the assigned territory.
- Introduce innovative ideas and processes to enhance team performance and operational effectiveness.

Required Qualifications:
- Proven experience in successfully managing projects end-to-end, from planning through rollout and feedback.
- Ability to work both independently and under supervision to improve sales and distribution channel effectiveness.
- Demonstrated success in achieving monthly KPI targets such as JazzCash wallet activation, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Strong track record of increasing business penetration and consistently meeting assigned sales targets.
- Solid background in sales management and channel development.

Preferred Qualifications and Benefits:
JazzWorld is recognized as a certified Top Employer, reflecting its commitment to workplace excellence aligned with global standards. The company promotes an inclusive environment where employees are encouraged to excel through visionary leadership, an open culture, meaningful work, and continuous learning opportunities. JazzWorld’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial Spirit—drive decision-making and teamwork, fostering accountability and customer-focused solutions. As Pakistan’s largest digital operator serving over 100 million customers, JazzWorld offers a unique opportunity to contribute to national digital transformation, financial inclusion, and connectivity. Joining JazzWorld means becoming part of a purpose-driven organization dedicated to creating a better life for all through innovation and collaboration.

Applications for this position must be submitted by April 20, 2026.